Senior Manager, Sales Operations – Data Center

Black Box • Plano, TX

6d

About The Position

Black Box is seeking a highly analytical and execution-focused Senior Manager, Sales Operations – Data Center to support and optimize the sales organization across its Data Center business. The role drives forecasting accuracy, Salesforce discipline, pipeline management, sales-stage governance, revenue visibility, and operational reporting. The position partners with sales leadership to turn pipeline activity into accurate forecasts, actionable insights, and predictable revenue outcomes, with a focus on Data Center, infrastructure, colocation, hyperscale, low-voltage, or structured-cabling sales environments.

Requirements

• 8–12+ years of experience in Sales Operations, Revenue Operations, Business Operations, or Sales Strategy.
• Strong experience supporting sales teams in Data Center, colocation, hyperscale, infrastructure, technology services, low voltage, cabling, networking, or related fields.
• Advanced Salesforce experience, including dashboards, reports, opportunity management, forecasting, and pipeline analysis.
• Strong understanding of sales forecasting, commits, upside, pipeline stages, sales cycles, bookings, and revenue tracking.
• Ability to analyze complex data and translate it into clear business insights for sales leadership.
• Experience supporting quota-carrying sales teams and improving CRM discipline.
• Experience with Salesforce or a related CRM tool.
• Strong communication skills and ability to work cross-functionally with Sales, Finance, Operations, and Executive Leadership.
• Bachelor’s degree required.

Nice To Haves

• MBA or MS preferred.

Responsibilities

• Own and manage sales operations processes for the Data Center business, including pipeline reviews, forecast submissions, sales-stage accuracy, and opportunity hygiene.
• Partner with sales leadership to improve quarterly forecasting accuracy, including commits, upside, risk, and funnel health.
• Manage and analyze Salesforce data to ensure accurate reporting, clean opportunity tracking, and executive-ready dashboards.
• Track and report on pipeline movement, bookings, revenue, sales productivity, and conversion rates across defined sales stages.
• Standardize and train the sales team on proper usage of sales stages to improve forecast reliability.
• Analyze pipeline and revenue data to identify risks, gaps, trends, and opportunities to improve sales execution.
• Support weekly, monthly, and quarterly business reviews with reports, insights, and recommendations.
• Provide senior sales leadership with timely visibility into revenue, active opportunities, and forecast movement.
• Collaborate with Revenue Operations, Finance, Sales, and Delivery teams to align forecasts, bookings, revenue recognition, and operational capacity.
• Identify process gaps and implement improvements to increase sales efficiency and forecast predictability.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior