[US DC] Senior Manager, Reliability (Controls/Conveyance)

HelloFresh•Goodyear, AZ
•$99,225 - $139,500

About The Position

HelloFresh is seeking a hands-on Controls/Conveyance Reliability Engineering leader to own controls and conveyance strategy, reliability, and technical standards across its North American fulfillment network. The role leads and develops a team of controls system technicians and works with and trains site maintenance technicians. It drives root-cause investigations and lasting corrective actions, and supports large-scale system launches and site expansion integration.

Requirements

  • 10+ years of experience in industrial controls, automation, or facility maintenance, including 5+ years in people leadership.
  • Deep hands-on expertise with PLCs, HMIs, industrial networks, robotics, and motor controls.
  • Experience with WMS/WCS/WES integration in high-volume fulfillment or distribution environments.
  • A proven record of launching large-scale automated systems.
  • Strong root-cause analysis and continuous improvement skills.
  • Ability to build teams and technical standards across multiple sites.
  • Ability to travel regularly, approximately 25–40% of the time.
  • Availability and flexibility to work weekends, holidays, and/or nights as operational needs require.
  • Comfort working in cold warehouse environments, including facility areas maintained at 40°F.

Nice To Haves

  • Bachelor's degree in engineering or technology, or equivalent experience.
  • Experience growing a controls organization across many sites.
  • A background progressing from facilities or maintenance into engineering leadership.
  • Familiarity with major automation OEMs and integrators.

Responsibilities

  • Lead, mentor, and scale a multi-site controls and automation team, including hiring, onboarding, and career development.
  • Set and enforce technical standards for PLC programming, HMI design, industrial networks, motor controls, and robotics.
  • Own controls support coverage across all U.S. fulfillment sites and expand it as the network grows.
  • Oversee sorters, case erectors, AutoStore systems and their robots, and conveyor systems across all U.S. fulfillment sites, expanding coverage as the network grows.
  • Partner with operations, facilities, and IT on integrations across WMS, WCS, and WES platforms.
  • Lead root-cause analysis on downtime and quality events and turn findings into sustainable corrective and preventive actions.
  • Support new site launches and major system installations, from design review through commissioning and stabilization.
  • Manage budgets, vendor relationships, spare-parts strategy, and lifecycle strategy.
  • Report reliability, uptime, and performance metrics to senior leadership.

Benefits

  • Competitive salary.
  • 401K company match that vests immediately upon participation.
  • Paid parental leave (16 weeks).
  • Generous PTO policy.
  • Day-one health, dental, and vision benefit coverage, with $0 monthly premium and other flexible health plans.
  • 75% discount on a HelloFresh subscription, as well as other product initiatives.
  • Employee Resource Groups.
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