[US-DC] Production Manager

HelloFresh • Aurora, IL

4h • $83,055 - $113,000

About The Position

Factor, a brand of HelloFresh, is seeking a Production Manager to execute the production plan developed by the Director of Operations. The role supervises team supervisors, line leads, and hourly associates throughout the shift, and manages plating and production scheduling and labor strategy in the production (packing) area. The manager works with the Director of Operations and HR Manager to implement company policies, rules, progressive discipline, and performance reviews; oversees employee safety, product and food quality, and inventory; and takes ownership of the team’s output.

The Production Manager trains, develops, and coaches the team, implements best practices and continuous-improvement principles, and works with facility functions including R&D, Safety, HR, Kitchen, and Logistics on plant-wide initiatives. The role balances quality, productivity, cost, safety, and morale, manages department priorities and performance measures, and provides reports and required paperwork. The listed shift is Wednesday to Saturday, PM. The job includes working in a cool or cold environment (10º–40º).

Requirements

• At least 5 years of experience managing production in a fulfillment or distribution center; food industry experience preferred.
• High school diploma or GED, or related work experience.
• At least 4 years of supervisory experience in a production environment, with relevant food industry experience.
• Fluency in Microsoft Office and Google Suite applications.
• Ability to read, write, and speak English proficiently.
• Ability to train and develop a large group of employees and manage multiple production lines.
• Problem-solving ability and a results-driven approach.
• Ability to communicate with employees with tact and diplomacy.
• Ability to multitask, track and monitor production, and maintain productivity.
• Computer literacy to input information into a computer.
• Ability to take direction and relay information to employees.
• Comfort working in a cool or cold environment (10º–40º).

Nice To Haves

• Food industry experience managing production in a fulfillment or distribution center.

Responsibilities

• Execute final production scheduling.
• Ensure product quality in the department.
• Manage site and shift supervisors in Plating/Production.
• Set direction for the talent development of supervisors, leads, and associates.
• Coordinate with Kitchen, R&D, and HR to schedule, plan, and staff production shifts and execute company initiatives.
• Lead continuous-improvement initiatives and direction for the production area.
• Cover supervisor attendance gaps and leadership needs.
• Coach and develop hourly associates.
• Provide employees with necessary tools, training, and corrective direction.
• Work with supervisors to resolve employee issues through appropriate problem resolution.
• Balance quality, productivity, cost, safety, and morale to achieve positive results.
• Continuously improve processes.
• Manage performance measures and provide regular progress reports to stakeholders in other departments during the shift.
• Submit necessary reports and paperwork at the end of the shift.
• Provide strategic direction to supervisors and leads for daily shift and employee safety meetings.
• Conduct interviews for key department vacancies.
• Manage department priorities and delegate as situations arise.
• Track absenteeism and timekeeping daily.
• Investigate accidents and implement corrective measures as appropriate.

Benefits

• 401(k) company match that vests immediately upon participation.
• Team bonus opportunities.
• Generous paid time off and a flexible attendance policy.
• Comprehensive health and wellness benefits, with options at $0 monthly, effective the first day of employment.
• Up to 85% discount on HelloFresh meal plan subscriptions.
• Access to Employee Resource Groups open to all employees, including groups pertaining to BIPOC, women, veterans, parents, and LGBTQ+.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED