[US-DC] Production Manager

HelloFresh • Aurora, CO

20h

About The Position

Factor, a brand of HelloFresh, is seeking a Production Manager to execute the production plan established by the Director of Operations and supervise team supervisors, line leads, and hourly associates throughout the shift. The role manages plating and production scheduling and labor strategy in the production and packing area, while overseeing employee safety, product and food quality, inventory, and department output.

The Production Manager works with the Director of Operations and HR Manager to apply company policies, progressive discipline, and performance reviews. The role trains, develops, and coaches employees; implements best practices and continuous-improvement principles; and collaborates with facility functions including R&D, Safety, HR, Kitchen, and Logistics to carry out plant-wide initiatives. It also manages performance measures and shift reporting, interviews for key vacancies, tracks attendance and timekeeping, and investigates accidents and implements corrective measures.

The listed shift is Wednesday through Saturday, PM. The job description includes an Illinois pay range of $83,055–$113,000 USD.

Requirements

• At least 5 years of experience managing production in a fulfillment or distribution center; food-industry experience is preferred.
• High school diploma or GED, or related work experience.
• At least 4 years of supervisory experience in a production environment, with relevant food-industry experience.
• Fluent in Microsoft Office and Google Suite applications.
• Ability to read, write, and speak English proficiently.
• Computer literacy to input information into a computer.
• Ability to train and develop a large group of employees and manage multiple production lines.
• Ability to solve problems, deliver results, multitask, track and monitor production, and maintain productivity.
• Ability to speak with employees tactfully and diplomatically, take direction, and relay information to employees.
• Comfort working in cool or cold environments of 10º–40º.

Nice To Haves

• Production-management experience in the food industry.

Responsibilities

• Execute final production scheduling.
• Ensure product quality in the department.
• Manage site and shift supervisors in plating and production.
• Set direction for supervisors, leads, and associates’ talent development.
• Coordinate with Kitchen, R&D, and HR to schedule, plan, and staff production shifts and execute company initiatives.
• Lead production-area continuous-improvement initiatives and direction.
• Cover gaps in supervisor attendance and leadership needs.
• Coach and develop hourly shift associates.
• Provide employees with necessary tools, training, and corrective direction.
• Work with supervisors to resolve employee issues through appropriate problem resolution.
• Balance quality, productivity, cost, safety, and morale to achieve positive results.
• Continuously improve processes.
• Manage performance measures and provide regular progress reports to stakeholders in other departments during the shift.
• Submit necessary reports and paperwork at the end of the shift.
• Support supervisors and leads in planning daily shift meetings and employee safety meetings.
• Conduct interviews for key department vacancies.
• Manage department priorities and delegate as situations arise.
• Track absenteeism and timekeeping daily.
• Conduct accident investigations and implement corrective measures as appropriate.
• Work with the Director of Operations and HR Manager to execute company policies, progressive discipline, and performance reviews.

Benefits

• Competitive hourly rate.
• 401(k) company match that vests immediately upon participation.
• Team bonus opportunities.
• Generous PTO and flexible attendance policy.
• Comprehensive health and wellness benefits, with options at $0 monthly, effective the first day of employment.
• Up to 85% discount on HelloFresh meal-plan subscriptions, including HelloFresh, Green Chef, EveryPlate, and Factor_.
• Access to Employee Resource Groups open to all employees, including groups pertaining to BIPOC, women, veterans, parents, and LGBTQ+.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED