Senior Manager Program Management

PCC Community Markets • Seattle, WA

7d • Onsite

About The Position

The Senior Manager, Program Management leads the planning, execution, governance, and delivery of complex cross-functional programs and projects supporting organizational priorities and business outcomes. The position currently manages a team of Business Analysts and leads strategic initiatives across the organization. As the function evolves, it may expand to include Project Managers and other project delivery resources. This role combines building practical portfolio and project management practices with directly supporting selected high-priority initiatives as the organization’s enterprise capability matures. The successful candidate will bring people leadership, business acumen, communication skills, and the ability to balance scope, schedule, budget, risk, and organizational change.

The role leads program delivery, portfolio governance, stakeholder engagement, people leadership, financial and resource management, and process improvement. It works with business, technology, support, Finance, FP&A, project sponsors, and organizational leaders to prioritize initiatives, manage resources, communicate performance, and develop project delivery capabilities.

Requirements

• Bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field.
• PMP, PgMP, PMI-ACP, SAFe, or equivalent certification.
• 10+ years of project or program management experience, including leadership of complex cross-functional initiatives.
• 5+ years of people leadership experience managing Business Analysts, Project Managers, or other business delivery professionals.
• Demonstrated success delivering programs that drive measurable business results.
• Strong knowledge of project management, governance, budgeting, risk management, and stakeholder engagement practices.
• Excellent communication, facilitation, presentation, and relationship management skills.
• Ability to influence and collaborate effectively across all levels of the organization.
• Experience managing multiple priorities in a dynamic retail or consumer-focused environment.

Nice To Haves

• Retail grocery or cooperative retail experience.
• Experience supporting business transformation, technology implementation, or operational improvement initiatives.
• Familiarity with Agile, Waterfall, and hybrid delivery methodologies.

Responsibilities

• Lead a portfolio of strategic projects and programs aligned with organizational priorities.
• Develop and execute program roadmaps that support business objectives and operational goals.
• Plan and oversee program delivery, including risk management, stakeholder engagement, and execution.
• Drive accountability across cross-functional teams for milestones, deliverables, and business outcomes.
• Monitor program performance and proactively identify and mitigate risks, issues, and dependencies.
• Establish and maintain project governance processes, methodologies, reporting standards, and best practices.
• Facilitate project review meetings and governance forums with business and functional leaders.
• Partner with project sponsors and Finance to develop business cases, project metrics, and performance reporting.
• Support initiative prioritization based on strategic value, resource availability, and organizational capacity.
• Ensure projects align with business priorities, objectives, and financial expectations.
• Build working relationships across business, technology, and support functions; influence decisions and resolve complex stakeholder issues.
• Communicate program status, risks, decisions, and outcomes to leadership and project sponsors.
• Advise on project planning, execution, and organizational readiness.
• Lead, coach, and develop Business Analysts and foster strong requirements, process improvement, and delivery practices.
• Build organizational project delivery capabilities and support the future development and leadership of Project Managers as needs evolve.
• Set performance expectations and support employee development and career growth.
• Promote accountability, collaboration, continuous improvement, customer focus, and consistent adoption of project management practices.
• Manage project budgets, resource plans, and delivery forecasts; monitor financial performance and support adherence to approved funding and business objectives.
• Optimize resource allocation across competing priorities and support annual planning, budgeting, and investment prioritization.
• Partner with FP&A and business leaders on business cases, value realization, and resource planning.
• Develop and implement project delivery processes, tools, and methodologies.
• Contribute to project and portfolio management capabilities, using delivery metrics and lessons learned to improve efficiency, transparency, and effectiveness.
• Support change management activities to drive adoption and realization of program outcomes.

Benefits

• Medical, dental, and vision plans.
• Life insurance, short-term disability, and long-term disability.
• Parental leave and Employee Assistance Program.
• Paid time off starting at 0.08 hours per hour worked.
• Six paid holidays per year and bereavement leave.
• 401(k) profit sharing contribution.
• Discounted ORCA bus pass.
• Staff discount on in-store purchases and free PCC co-op membership.
• Flexible Spending Account with pre-tax savings on eligible health and childcare expenses.
• Bonus eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior