Senior Manager Program Management

PCC Community Markets • Seattle, WA

10h • $125,000 - $135,000

About The Position

The Senior Manager, Program Management leads the planning, execution, governance, and delivery of complex cross-functional programs and projects that support organizational priorities and business outcomes. The role currently manages a team of Business Analysts and leads strategic initiatives across the organization; its scope may expand to include Project Managers and other project delivery resources as the function evolves.

As a new enterprise capability, the position builds and operates practical portfolio and project management practices while directly supporting select high-priority initiatives. The role balances scope, schedule, budget, risk, and organizational change, and works with business, technology, support, Finance, and FP&A partners to deliver measurable outcomes and develop organizational project delivery capabilities.

Requirements

• Bachelor's degree in Business Administration, Information Technology, Engineering, or a related field.
• PMP, PgMP, PMI-ACP, SAFe, or equivalent certification.
• 10+ years of project or program management experience, including leadership of complex cross-functional initiatives.
• 5+ years of people leadership experience managing Business Analysts, Project Managers, or other business delivery professionals.
• Demonstrated success delivering programs that drive measurable business results.
• Strong knowledge of project management, governance, budgeting, risk management, and stakeholder engagement practices.
• Excellent communication, facilitation, presentation, and relationship management skills.
• Ability to influence and collaborate effectively across all levels of the organization.
• Experience managing multiple priorities in a dynamic retail or consumer-focused environment.

Nice To Haves

• Retail grocery or cooperative retail experience.
• Experience supporting business transformation, technology implementation, or operational improvement initiatives.
• Familiarity with Agile, Waterfall, and hybrid delivery methodologies.

Responsibilities

• Lead a portfolio of strategic projects and programs aligned with organizational priorities.
• Develop and execute program roadmaps supporting business objectives and operational goals.
• Plan and oversee program delivery, including risk management, stakeholder engagement, execution, milestones, deliverables, and outcomes.
• Monitor program performance and identify and mitigate risks, issues, and dependencies.
• Establish and maintain project governance processes, methodologies, reporting standards, and best practices.
• Facilitate project review meetings and governance forums with business and functional leaders.
• Partner with project sponsors and Finance to develop business cases, project metrics, and performance reporting.
• Support initiative prioritization based on strategic value, resource availability, and organizational capacity, ensuring alignment with business priorities and financial expectations.
• Build relationships with leaders across business, technology, and support functions; influence decisions and resolve complex stakeholder issues.
• Communicate program status, risks, decisions, and outcomes to leadership and project sponsors.
• Advise on project planning, execution, and organizational readiness.
• Lead, coach, and develop Business Analysts; establish performance expectations and support employee development and career growth.
• Build project delivery capabilities and support the future development and leadership of Project Managers as business needs evolve.
• Foster accountability, collaboration, continuous improvement, customer focus, and consistent adoption of project management practices.
• Manage project budgets, resource plans, delivery forecasts, and financial performance; support adherence to approved funding and business objectives.
• Optimize resource allocation across initiatives and support annual planning, budgeting, and investment prioritization.
• Partner with FP&A and business leaders on business cases, value realization, and resource planning.
• Develop and implement project delivery processes, tools, and methodologies and contribute to project and portfolio management capabilities.
• Use delivery metrics and lessons learned to improve efficiency, transparency, and effectiveness.
• Support change management to drive adoption and realization of program outcomes.

Benefits

• Medical, dental, and vision plans.
• Life insurance, short-term disability, long-term disability, parental leave, and Employee Assistance Program.
• Paid time off starting at 0.08 hours per hour worked, six paid holidays per year, and bereavement leave.
• 401(k) profit-sharing contribution.
• Discounted ORCA bus pass, staff discount on in-store purchases, and free PCC co-op membership.
• Flexible Spending Account with pre-tax savings on eligible health and childcare expenses.
• Bonus eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior