Senior Manager, Program Management

Walmart•Bentonville, AR

2d•$80,000 - $155,000

About The Position

The Senior Manager, Program Management drives execution of multiple business plans and projects, translating customer and operational needs into plans, priorities, resources, performance standards, and measurable progress. The role removes barriers, adjusts execution as needed, develops contingency plans, and supports continuous learning. It supervises and develops associates through hiring and training, mentoring, assignments, performance expectations and evaluations, recognition, coaching, and fostering a team-based environment and sense of belonging. The position promotes company policies, procedures, mission, values, ethics, and compliance, and supports the Open Door Policy. It evaluates the effectiveness of plans and initiatives with business partners and other stakeholders, applies suggestions to improve efficiency and cost-effectiveness, and supports community outreach. In partnership with senior leaders, it clarifies program goals, success criteria, assumptions, risks, and issues; develops communication strategies; educates stakeholders and executives; and implements program management life cycles. The role oversees or conducts gap analyses and process improvements, aligning them with organizational strategy and best practices, securing leadership approval, and guiding implementation. It uses analytical methods and business data to develop cost-reducing solutions, prioritize work, recommend changes, and influence cross-functional teams. It evaluates performance against projections using KPIs, trends, ROI analyses, customer responses, and stakeholder feedback, resolves cross-functional issues, and recommends adjustments to meet deliverables. The role is expected to model Walmart’s values: respect for individuals, integrity, service to customers and members, and striving for excellence. This includes building inclusive, high-performing teams; developing talent; collaborating across functions; acting ethically and transparently; putting customers and members first; using data and customer insights in decisions; and pursuing continuous improvement and learning.

Requirements

At least 2 years of experience leading cross-functional teams.
At least 3 years of experience using intermediate functionality of Microsoft Office.
Bachelor’s degree in Business, Human Resources, or a related field and 4 years of experience in project management, compliance, operations management, or a related area; OR 6 years of experience in project management, compliance, operations management, or a related area.

Nice To Haves

Experience managing a budget, profit and loss statement, or related financial process.
Master’s degree in Business Administration or a related field, such as project management, compliance, or operations management.
Project Management Certification.

Responsibilities

Drive execution of multiple business plans and projects by identifying customer and operational needs, communicating priorities, providing resources, removing barriers, measuring progress, adjusting performance, and developing contingency plans.
Supervise and develop associates through selection, training, mentoring, assigning duties, setting expectations, conducting evaluations, recognition, coaching, and fostering a team-based and inclusive environment.
Promote company policies, procedures, mission, values, ethics, and compliance, including supporting use of the Open Door Policy.
Evaluate the effectiveness of plans, programs, and initiatives in consultation with business partners and stakeholders; apply suggestions to improve efficiency and cost-effectiveness; and support community outreach events.
Partner with senior leaders to establish program goals, success criteria, assumptions, risks, and known issues; develop communication strategy and content; educate stakeholders and executive leadership; and implement program management life cycles.
Oversee or conduct gap analyses and determine practical process improvement opportunities; develop improved processes aligned with best practices and company strategy; secure leadership buy-in and approval; and oversee implementation.
Use analytical methods and business data to develop cost-reducing solutions, prioritize assignments, ensure data accuracy, recommend program changes, and persuade cross-functional teams and stakeholders to implement changes.
Evaluate program performance using projections versus actual results, KPIs, trend data, ROI analyses, customer responses, and stakeholder feedback.
Identify and address cross-functional program and project issues, collaborate across the company to leverage processes and increase service and product capabilities, and recommend adjustments and process improvements to leadership.
Build trusting relationships and collaborate cross-functionally to achieve objectives; communicate and listen effectively; support associate development, belonging, integrity, customer focus, and continuous improvement.

Benefits

Medical, dental, and vision coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
Live Better U Walmart-paid education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees and certificates.
Performance-based bonus awards, including annual or quarterly performance bonuses.
Stock may be included as additional compensation for certain positions.