Senior Manager, Program Management

Walmart • Bentonville, AR

9d • Onsite

About The Position

The Senior Manager, Program Management drives the execution and evaluation of multiple business plans, projects, and initiatives. The role identifies customer and operational needs, sets and communicates priorities and performance standards, removes barriers, provides resources, measures progress, adjusts performance, and develops contingency plans. It also supervises and develops associates through hiring and training, mentoring, assigning work, setting expectations, evaluating performance, recognizing contributions, and coaching for success and improvement.

The position partners with senior leaders and cross-functional stakeholders to define program goals, success criteria, assumptions, risks, and known issues; develop communication strategies; educate sponsors and executives on program requirements; and implement a program management life cycle. It leads process improvement through gap analyses, evaluation of opportunities, development of improved processes aligned with department and company strategy, leadership approval, and implementation oversight.

The role uses analytical methods and business data to develop cost-reducing solutions, prioritize work, recommend program changes, and influence cross-functional teams. It evaluates program performance against projections using key performance indicators, trends, return-on-investment analyses, and stakeholder feedback; resolves cross-functional issues; and recommends adjustments and process improvements to meet deliverables. The position is expected to model Walmart’s values, foster belonging and integrity, put customers and members first, deliver business results, and encourage continuous improvement and learning.

Requirements

• At least 2 years of experience leading cross-functional teams.
• At least 3 years of experience using intermediate functionality of Microsoft Office.
• Bachelor’s degree in Business, Human Resources, or a related field and 4 years of experience in project management, compliance, operations management, or a related area; or 6 years of experience in one or more of those areas.

Nice To Haves

• Experience managing a budget, profit and loss statement, or related financial process.
• Master’s degree in Business Administration or a related field, such as project management, compliance, or operations management.
• Project Management Certification.

Responsibilities

• Drive execution of multiple business plans and projects by identifying customer and operational needs, communicating priorities, removing obstacles, providing resources, setting performance standards, measuring progress, and adjusting performance.
• Supervise, select, train, mentor, and develop associates; assign duties, establish performance expectations, conduct evaluations, recognize contributions, coach for success and improvement, and foster a team environment and sense of belonging.
• Promote company policies, procedures, mission, values, ethics, and integrity by training and directing others, ensuring compliance, and supporting the Open Door Policy.
• Evaluate the effectiveness of plans, programs, and initiatives; consult with stakeholders; apply suggestions that improve efficiency and cost-effectiveness; and support community outreach events.
• Partner with senior leaders to define program goals, success criteria, assumptions, risks, and issues; develop communications; educate sponsors and executives; and implement a program management life cycle.
• Oversee or conduct gap analyses and process improvement efforts, establish improved processes based on best practices and standards, ensure strategic alignment, gain leadership approval, and oversee implementation.
• Use analytical methods and business data to develop cost-reducing solutions, prioritize assignments, ensure data accuracy, recommend program changes, and persuade stakeholders and cross-functional teams to implement changes.
• Evaluate program performance against projections using key performance indicators, trend data, return-on-investment analyses, and customer and stakeholder feedback.
• Address cross-functional program and project issues, collaborate across the company to leverage processes and increase service and product capabilities, and recommend adjustments and process improvements to leadership.
• Build and maintain collaborative relationships, communicate and listen effectively, promote ethical conduct and accountability, and encourage continuous improvement, learning, and effective use of digital tools.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase plan, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U Walmart-paid education benefit, including tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior