Senior Manager, Product Management-Business Data Products

Capital One • McLean, VA

1d • $182,500 - $249,900

About The Position

Capital One’s Product Management organization focuses on reimagining the status quo, identifying value-creation opportunities, and driving innovative, sustainable customer experiences through technology. This Senior Manager role is responsible for Business Data Products focused on client identity and relationships. It builds and maintains enterprise-level functionality governing business identity, profiling, matching, and elevation models, along with the foundational relationship architecture and identity data needed for a seamless, high-quality servicing environment.

The role enables associates across operations, call centers, and digital platforms to access real-time, comprehensive views of business client relationships, helping them resolve issues efficiently and provide consistent service across customer touchpoints. It drives a dedicated product strategy for Business Customers, prioritizing active clients and clients with complex, multi-line-of-business portfolios while maintaining connections to potential prospects.

Successful product management in this role draws on Capital One’s five-part Product Framework: human-centered understanding of customer needs; business-focused outcomes and execution; technology-driven, resilient solutions; integrated problem solving and product-risk mitigation; and transformational leadership that aligns cross-functional teams.

Requirements

• Currently has, or is in the process of obtaining, a bachelor’s or master’s degree in a quantitative field (including Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems, or a related quantitative field), Business, or Marketing; the required degree must be obtained on or before the scheduled start date; OR
• A bachelor’s degree in any field and four years of Product Management experience.
• Must not require new employment authorization sponsorship or other immigration-related support from Capital One for this position.

Nice To Haves

• Experience translating business strategy and analysis into consumer-facing digital products.

Responsibilities

• Build and maintain enterprise-level functionality for business identity, profiling, matching, and elevation models.
• Manage foundational relationship architecture and identity data to support a seamless, high-quality servicing environment.
• Enable associates in operations, call centers, and digital platforms to access real-time, comprehensive views of business client relationships.
• Drive a dedicated product strategy for Business Customers, prioritizing active clients and those with complex, multi-line-of-business portfolios while maintaining connections to potential prospects.
• Lead cross-functional teams to solve customer problems and drive organizational alignment.
• Translate customer needs, business priorities, and technology opportunities into innovative product solutions and outcomes.
• Identify and resolve complex problems while mitigating product risks.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being; eligibility varies by employment status and management level.
• Eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior