Senior Manager, Product Management - Consumer Experience

Capital One • McLean, VA

1d • $182,500 - $249,900

About The Position

The Senior Manager, Product Management will work within Capital One’s Consumer & Developer Experience (CDX) organization, which builds foundational technologies that power the end-to-end customer journey. The role is associated with teams responsible for core marketing, messaging, personalization, customer-facing digital channels, and communication delivery capabilities. These teams use data, AI, and front-end engineering to create seamless digital experiences and scalable platforms that affect how customers interact with Capital One.

The role calls for proficiency in Capital One’s Product Framework: understanding internal and external customer needs; delivering business outcomes through leverage and execution; using technology to create innovative, resilient solutions; solving complex problems while mitigating product risks; and leading cross-functional teams toward customer outcomes and organizational alignment.

The position is eligible for performance-based incentive compensation, potentially including cash bonuses and/or long-term incentives. The listed full-time annual salary ranges vary by location: Chicago, Richmond, and Riverwoods, $182,500–$208,300; McLean, $200,700–$229,100; and New York and San Francisco, $219,000–$249,900. Actual compensation depends on work location and is stated in the candidate’s offer letter.

Requirements

• Currently has, or is in the process of obtaining, a bachelor's or master's degree in a quantitative field, Business, or Marketing, with the required degree obtained on or before the scheduled start date; alternatively, a bachelor's degree in any field and four years of Product Management experience.
• Quantitative fields listed include Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems, or a related quantitative field.

Nice To Haves

• Experience translating business strategy and analysis into consumer-facing digital products.

Responsibilities

• Address internal and external customer needs to reimagine and innovate product solutions.
• Deliver business outcomes through leverage and execution excellence.
• Leverage technology to deliver innovative, resilient solutions that enable near-term and long-term value.
• Identify and resolve complex problems while mitigating product risks.
• Lead cross-functional teams to solve customer problems and drive organizational alignment.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior