Product Manager- Consumer and Developer Experience

Capital One•McLean, VA
•$149,800 - $171,000•Hybrid

About The Position

The Product Manager will work within Capital One’s Consumer & Developer Experience (CDX) organization, which builds foundational technologies for the end-to-end customer journey. The role supports the CBA (Consumer Behavior Analytics) and OneTag teams, which own core tagging, data collection, data consumption, and governance capabilities. These capabilities enable trusted, well-instrumented analytics across customer-facing digital surfaces. The team ensures data gathered across web and app properties is accurate, compliant, and consistently governed, helping product, marketing, and analytics teams make decisions using a strong data foundation. The role contributes to platforms and processes that support Capital One’s digital experiences and helps scale a modern, trustworthy data collection and consumption ecosystem. The role applies Capital One’s Product Framework across five areas: human-centered product solutions, business-focused outcomes and execution, technology-driven and resilient solutions, integrated problem solving that addresses complex issues and product risks, and transformational leadership that aligns cross-functional teams around customer problems. This is a hybrid position subject to Capital One’s hybrid policy for required on-site presence at the designated office location. The position offers location-dependent full-time annual salaries and is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

Requirements

  • Currently hold or be in the process of obtaining a Bachelor's or Master's degree in a quantitative field, Business, or Marketing, with the degree expected to be obtained on or before the scheduled start date; alternatively, hold a Bachelor's degree in any field and have at least 3 years of Product Management experience.

Nice To Haves

  • Experience managing data governance, tagging, or instrumentation platforms.
  • Familiarity with analytics tracking, data collection frameworks, or compliance and privacy requirements related to digital data collection.
  • Experience partnering with cross-functional engineering and analytics teams to deliver platform capabilities at scale.

Responsibilities

  • Build and scale capabilities for tagging, data collection, data consumption, and governance across digital customer experiences.
  • Help ensure data collected across web and app properties is accurate, compliant, and consistently governed.
  • Develop product solutions centered on internal and external customer needs.
  • Deliver business outcomes through leverage and strong execution.
  • Use technology to deliver innovative, resilient solutions that create near-term and long-term value.
  • Identify and resolve complex problems while mitigating product risks.
  • Lead cross-functional teams to solve customer problems and drive organizational alignment.

Benefits

  • Comprehensive health, financial, and other benefits supporting total well-being; eligibility varies based on full- or part-time status, exempt or non-exempt status, and management level.
  • Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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