Product Manager- Consumer and Developer Experience

Capital One • Chicago, IL

23h • Hybrid

About The Position

The Product Manager will work within Capital One’s Consumer & Developer Experience (CDX) organization, which builds foundational technologies supporting the end-to-end customer journey. The role is associated with the CBA (Consumer Behavior Analytics) and OneTag teams, which own core tagging, data collection, data consumption, and governance capabilities. These capabilities support trusted, well-instrumented analytics across customer-facing digital surfaces and help ensure data gathered across web and app properties is accurate, compliant, and consistently governed.

The position contributes to platforms and processes underlying Capital One’s digital experiences, working with stakeholders and products to scale a modern, trustworthy data collection and consumption ecosystem. Product Managers are expected to demonstrate proficiency in human-centered product design, business focus, technology-driven solutions, integrated problem solving, and transformational leadership. This is a hybrid role subject to Capital One’s hybrid policy for required onsite presence at the designated office location.

Requirements

• Currently hold or be in the process of obtaining a bachelor's or master's degree in a quantitative field, Business, or Marketing, with the required degree obtained on or before the scheduled start date; alternatively, hold a bachelor's degree in any field and have at least 3 years of Product Management experience.
• No new employment authorization sponsorship or immigration-related support is available for this position.

Nice To Haves

• Experience managing data governance, tagging, or instrumentation platforms.
• Familiarity with analytics tracking, data collection frameworks, or compliance and privacy requirements related to digital data collection.
• Experience partnering with cross-functional engineering and analytics teams to deliver platform capabilities at scale.

Responsibilities

• Help shape platforms and processes supporting data collection, consumption, and governance across Capital One’s digital experiences.
• Support the development of a modern, trustworthy data collection and consumption ecosystem.
• Drive innovative and sustainable customer experiences through technology.
• Work across stakeholders and products to deliver platform capabilities.
• Apply human-centered, business-focused, technology-driven, integrated problem-solving, and transformational leadership principles.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager