Director, Product Management (Consumer)

Affirm

2h • $267,000 - $360,000 • Remote

About The Position

Affirm is seeking a seasoned product leader to define the next chapter of its Consumer and Card Growth programs. The role leads a portfolio of high-impact consumer journeys that influence conversion, engagement, and revenue, with a focus on consumer experiences, product quality, and growth across Cards and other products. The Direct to Consumer Products, Surfaces, and Growth programs combine startup agility with the scale of an industry leader to deliver quality consumer experiences and business growth.

The Director will define and socialize a long-term Growth and App vision and strategy, translating it into roadmaps and decisions that teams can execute. The role oversees consumer-facing surfaces and growth platforms, including onboarding flows, app surfaces, and segmentation and targeting services, with the goal of providing simple, consistent experiences across platforms. The Director will build and develop a high-performing product management team, including people managers, and align senior leadership and cross-functional partners around strategy, execution, risks, and mitigations.

This role partners with Engineering, Design, Analytics, and Revenue leaders to optimize the marketplace ecosystem while balancing merchant value and consumer experience. It also establishes experimentation and funnel-analysis practices to improve completion rates and customer retention. Affirm is remote-first, with flexibility to work from almost anywhere within the country of employment; some roles may occasionally require in-person office work. New hires are invited to attend an in-person onboarding experience.

Requirements

• 10+ years of product management leadership experience.
• Proven track record of shipping large-scale consumer products in fintech, e-commerce, or marketplace environments.
• Ability to turn ambiguous problems into clear narratives and structured execution plans.
• Familiarity with AI-native product development, including agentic patterns and LLM-powered discovery experiences.
• Strong analytical skills, including using data such as LTV/CAC and profitability assessments to guide prioritization and quantify product impact.
• Experience operating through layers of leadership, delegating ownership, and scaling decision-making across diverse product lines.
• Consumer-first mindset, high standards for design polish, and commitment to honest financial products.

Responsibilities

• Define and socialize a long-term Growth and App vision and strategy, translating it into clear roadmaps and executable decisions.
• Manage and scale a portfolio of consumer-facing surfaces and growth platforms, including onboarding flows, app surfaces, and segmentation and targeting services.
• Lead, mentor, and manage a high-performing product management team, including people managers; set standards for product craft and foster ownership, rigor, and candor.
• Proactively align senior leadership on strategy, execution risks, and mitigation plans.
• Partner with Engineering, Design, Analytics, and Revenue leaders to optimize the marketplace ecosystem and balance merchant value with consumer experiences.
• Establish rigorous experimentation and funnel-analysis frameworks to improve completion rates and customer retention.

Benefits

• 100% subsidized medical coverage for employees and dependents.
• Monthly stipends for technology setup, health, and wellness spending.
• Flexible time off and generous holiday calendars.
• Employee stock purchase plan (ESPP) allowing employees to buy Affirm stock at a discount.
• Dental and vision coverage for employees and dependents.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed