Director, Product Management

Helium 10

11d•$190,000 - $220,000•Remote

About The Position

Pacvue is the leading Commerce Operating System, unifying retail media, commerce management, and advanced measurement across more than 100 global marketplaces. Through Pacvue and Helium 10, its enterprise and SMB platforms, the company serves more than 70,000 brands, agencies, and sellers with AI-driven insights and technology. The Director of Product Management drives execution across Helium 10’s product portfolio and leads the product managers responsible for delivery. The role runs discovery and delivery of the innovation agenda beyond Amazon marketplace sellers, including direct-to-consumer and multi-channel commerce, Walmart and TikTok, and AI-native experiences. It turns agreed priorities into a sequenced, resourced roadmap and ensures the team ships on time and at quality. The position runs the new-product pipeline, validating, building, and launching opportunities that may open new revenue lines and audiences. This includes structured discovery with sellers and brands, rapid prototyping and testing, defining success criteria before development, and discontinuing ideas that do not meet the bar. The role evaluates opportunities such as AI agents, autonomous workflows, and adjacent channels, and partners with go-to-market teams to bring products to customers. A core focus is expansion into direct-to-consumer commerce, including Shopify and owned storefronts, Google, and social commerce. The Director leads discovery, requirements, and delivery for features serving DTC-first brands, partnering with product marketing, growth marketing, and sales to launch products. This is a hands-on, execution-first leadership role that sets functional strategy while remaining closely involved in delivery. The Director runs weekly operating cadences, reviews specifications and requirements, unblocks the team, and monitors execution to identify issues before release. The role is based in the United States and requires regular direct customer contact through discovery interviews, advisory sessions, and field time with brands and agencies. The Director reports to the VP of Product Strategy & Ops and leads the global product management function, including the U.S. and China teams. The role directly manages U.S. product managers and leads the China team through its manager, setting shared direction and standards while delegating China’s day-to-day execution oversight to that manager. The Director remains closely involved in U.S. execution and leads across time zones and cultures.

Requirements

12+ years in product management, including 5+ years of senior leadership experience, managing individual contributors and managers across a global function.
10+ years in product management, including at least 3 years directly managing product managers in a SaaS, e-commerce, or data platform company.
Demonstrated 0-to-1 experience launching net-new products or business lines that opened a new audience or revenue stream.
Track record of delivering a multi-team roadmap on time and at quality across more than one feature area.
Deep knowledge of marketplace e-commerce, including Amazon, Walmart, and TikTok, and direct-to-consumer e-commerce, including Shopify and owned storefronts.
Working fluency with AI- and ML-enabled products, including agents, generative creative, and LLM-driven workflows, and judgment to distinguish durable value from hype.
Strong customer discovery skills, including directly conducting interviews and focus groups, synthesizing qualitative evidence, and defending decisions with evidence.
Experience directly managing distributed product teams and influencing engineering and design organizations outside the reporting line.
Analytical rigor using tools such as Amplitude, Tableau, or SQL, and proficiency in agile product development methodologies.
Exceptional operational execution, attention to detail, and communication skills to influence senior stakeholders.

Nice To Haves

Deep familiarity with marketplace e-commerce, direct-to-consumer e-commerce, and SaaS product-led growth environments is strongly preferred.

Responsibilities

Translate agreed priorities into a sequenced, multi-quarter roadmap and drive delivery; run planning end to end, make trade-offs between core platform work and growth bets, and maintain honest commitments and dates.
Run the net-new product opportunity pipeline from problem identification through validation, prototype, pilot, and launch; evaluate opportunities using market size, customer evidence, technical feasibility, and time to value, and discontinue those that do not meet the bar.
Deliver products expanding Helium 10 beyond Amazon sellers, including Shopify and owned storefronts, Google, Walmart, and social commerce; review requirements, feature priorities, and release sequencing for DTC and omnichannel products.
Identify where AI agents, generative creative, and LLM-driven workflows create customer value and incorporate them into the roadmap with adoption and quality measures.
Personally lead and scale customer discovery with sellers, brands, and agencies; establish cadence, instrumentation, and synthesis practices to ground decisions in evidence.
Monitor market developments, platform changes, and competition across marketplace and DTC tooling; translate findings into product decisions and an executive-level point of view.
Partner with engineering, design, data, and QA to deliver roadmap commitments on time and at quality; clarify ownership and decision rights.
Partner with product marketing, growth, and sales on positioning, pricing, packaging, and launch readiness; ensure releases have a target persona, value proposition, and adoption plan.
Define success metrics for initiatives and hold the team accountable for outcomes; use analytics tools such as Amplitude, Tableau, and SQL to measure adoption, retention, and revenue impact, and communicate results and recommendations to executives.
Manage day-to-day product management work across the U.S. and China, including standups, reviews, weekly priorities, specification and PRD reviews, and direct intervention when projects are at risk.
Lead, coach, and develop the product management team across the U.S. and China; set expectations, priorities, and career paths, establish common practices, and foster customer focus, accountability, and continuous improvement.