Senior Manager, Product Design

Loom is seeking an experienced Senior Manager of Product Design to lead the core product experience of their video communication platform. This role requires a strong leader with a focus on both craft and people, who can drive the user-centered vision and design execution of AI-enabled video creation and viewing experiences. The Senior Manager will collaborate with cross-functional teams, champion user value, and solve pain points of remote and distributed work. They will also be responsible for managing a team of product designers, driving innovation, and contributing to the overall culture and design system of the organization.

• Lead and manage the core product design team
• Define and own the user-centered strategy and design execution of new features
• Proactively identify new problems and opportunities rooted in user problems
• Collaborate with brand and marketing to ensure user value is conveyed across the user's journey
• Partner with engineering to understand technical systems and prioritize trade-offs
• Develop a deep understanding of customers and the market to drive innovation
• Work with the broader Design leadership team to shape team culture, processes, and tools
• Co-own the evolution and maturity of the Lens Design System
• Hire outstanding product designers to achieve team goals
• Advocate for the power of video and its ability to transform communication at work
• Up-level design craft and empower the design team
• Drive design thinking and user centricity across the organization
• Provide coaching and feedback to others
• Stay up-to-date with interaction design principles and usability heuristics
• Have experience in product design and managing product designers
• Communicate effectively and manage high-stakes communications
• Lead a diverse team in a rapid growth environment
• Embody a learning and growth mindset
• Lead with empathy and resilience

• Minimum of 8 years of experience in Product Design and 4 years of experience managing Product Designers
• Outstanding portfolio with case studies showcasing typography, interaction and visual design, product sense, and idea generation
• Expertise in people development and up-leveling design craft
• Strong understanding of user-centered design strategy and execution
• Ability to proactively identify and solve user problems
• Collaboration with brand and marketing to convey user value
• Working understanding of technical systems for scoping prioritization and trade-offs
• Deep understanding of customers and market trends
• Mastery of hiring outstanding product designers
• Belief in the power of video to transform communication at work
• Excellent communication skills, both written and verbal
• Experience leading a diverse team in a rapid growth environment
• Ability to lead with empathy and resilience
• Continuous learning and growth mindset

• Competitive compensation and equity package
• Comprehensive medical, dental, and vision coverage for employees and dependents (for US employees)
• 14 paid company holidays plus Summer Break in July and Winter Break in December
• Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
• Healthcare reimbursement (for International employees)
• Life, AD&D, Short and Long Term Disability Insurance
• 401(k) with 4% company matching
• Wellness stipends
• Flexible PTO
• Paid parental leave
• Remote work opportunities
• Professional development reimbursement
• Home office & technology reimbursement
• Freedom and flexibility in work location
• Engaging workday with a balance between sync and async communication
• Work-rest balance with a flexible PTO policy and breaks during Summer and Winter
• Social connection through shared experiences and virtual workspace
• Equal opportunity employer with a commitment to diversity and inclusion