Senior Manager of Sales Enablement

AvidXchange, Inc.•Charlotte, NC

8d•Hybrid

About The Position

As part of Revenue Operations, Sales Enablement supports AvidXchange’s Sales and Marketing teams, including Direct Sales, Channel/Partner Sales, BDR/SDR and Solution Consultant teammates. The Senior Manager will build and lead a team of three individual contributors and own the strategy for turning product launches, new-hire onboarding and coaching into measurable seller behavior. The role partners closely with Product Marketing and Product on launch readiness and equips frontline managers to coach their teams. This is a builder role responsible for establishing the team, the enablement vision and playbook, and improving them as the organization grows. The Senior Manager owns the enablement calendar for launches, onboarding cohorts and partner programs, aligned with the Product release calendar. Project management and organization are central to the role. The position oversees the full lifecycle of enablement programs, including intake, execution, reinforcement and measurement. It sets strategy and success measures tied to revenue priorities, leads team members responsible for program areas, and directs enablement across product launch readiness, partner programs, onboarding and certification. The role also leads the team’s use of AI tools such as Claude to create scalable workflows for content, reinforcement and reporting. AvidXchange is a provider of accounts payable automation software and payment solutions for middle-market businesses and their suppliers. Founded in 2000 in Charlotte, North Carolina, the company has more than 1,300 teammates working across the U.S. or remotely. Its culture emphasizes being Connected as People, Growth Minded and Customer Obsessed.

Requirements

At least 5 years of experience in sales enablement, sales operations, revenue operations or a closely related go-to-market role.
At least 3 years of people management experience.
Track record of running product launch enablement with Product, Product Marketing and Sales.
Experience building onboarding, training and launch programs with measurable results.
Exceptional project management and organizational skills, including managing multiple launches, cohorts and programs with clear owners and dates.
Strong executive presence and ability to work both strategically with senior stakeholders and hands-on when building programs, reports or workflows.
Working knowledge of Salesforce, Gong and a learning or content platform, including building reports and workflows to meet business needs.

Responsibilities

Own the Sales Enablement strategy and connect it to revenue priorities, defining playbooks and success measures such as win rate, deal velocity and quota attainment.
Run the full lifecycle of enablement programs, from intake through execution, reinforcement and measurement, using repeatable and scalable frameworks.
Partner with Sales, Marketing, Product and Product Marketing leadership to align and prioritize the enablement roadmap.
Build and lead a team of three individual contributors: two Senior Sales Enablement Managers and one Sales Enablement Manager.
Assign team members ownership of program areas, set quarterly goals and coach them on execution quality and stakeholder management.
Lead the team’s use of AI, including tools such as Claude, to develop scalable workflows for content creation, reinforcement and reporting.
Own launch enablement strategy and partner with Product Marketing and Product leaders on readiness.
Set training, reinforcement and communication approaches for launches, using formats such as live and virtual sessions, one-sheeters and recorded content.
Define launch adoption metrics, including training completion and use of sales materials, and report results to stakeholders.
Set the direction for partner train-the-trainer programs that equip frontline managers to follow up and coach external partners.
Partner with Partnerships leaders to define enablement by partner tier and ensure channel and alliance managers have appropriate programs and resources.
Own onboarding strategy for revenue-facing teammates and establish standard schedules and curricula across teams.
Set role-specific new-hire certification requirements, such as product, messaging and pitch certifications, and define readiness to sell.
Partner with Sales leadership and Revenue Operations on onboarding success metrics, such as ramp time and time to first deal, and direct improvements based on results.

Benefits

18 days PTO.
11 holidays: 8 company-recognized and 3 floating holidays.
16 hours per year of paid Volunteer Time Off.
Competitive healthcare.
High Deductible Health Plan option with $0 monthly premium for teammate-only coverage.
Dental Base Plan Coverage.
AvidXchange-paid life insurance.
AvidXchange-paid long-term disability insurance.
AvidXchange-paid short-term disability insurance.
Employee Assistance Program providing counseling, legal and financial consultations, and health advocacy for teammates and eligible dependents.
Onsite health clinic with Atrium Health for teammates and eligible dependents.
401(k) match: 100% match on the first 3% of salary, plus 50% match on the next 2%.
Eight weeks of parental leave, 100% paid by AvidXchange.
Eight weeks of eldercare leave at 100% pay to care for a qualifying family member.
Discounts on pet, home and auto insurance.
Onsite gym fitness center, yoga studio and basketball court.
Gym reimbursements for remote teammates up to $28 per month.
Tuition reimbursement up to the federal maximum of $5,250.
Hybrid workplace flexibility.
Free parking.