Senior Manager of Sales Enablement

AvidXchange•Charlotte, NC

7d•Hybrid

About The Position

As part of Revenue Operations, Sales Enablement at AvidXchange supports Sales and Marketing teams, including Direct Sales, Channel/Partner Sales, BDR/SDR, and Solution Consultant teammates. The Senior Manager builds and leads a team of three individual contributors and owns the strategy for turning product launches, new-hire onboarding, and coaching into measurable seller behavior. The role works closely with Product Marketing and Product on launch readiness and equips frontline managers to coach their teams. It owns the enablement calendar for launches, onboarding cohorts, and partner programs in alignment with Product’s release calendar. This is a builder role responsible for establishing the team, vision, and enablement playbook, then optimizing them as the organization grows. The role owns the strategy and operating model for sales enablement, including repeatable program frameworks, revenue-aligned playbooks, success measures, and cross-functional roadmap alignment. It hires, develops, and leads two Senior Sales Enablement Managers and one Sales Enablement Manager, assigning program ownership and setting quarterly goals. It also leads the team’s use of AI tools and workflows to improve content creation, reinforcement, and reporting. The Senior Manager sets launch readiness strategy, training and reinforcement approaches, communication calendars, and adoption metrics. The role directs partner enablement and train-the-trainer programs in collaboration with Partnerships leaders, and owns onboarding strategy, curriculum standards, role-based certifications, and readiness criteria for new hires. It partners with Sales leadership and Revenue Operations on onboarding success metrics and directs improvements based on results. AvidXchange is a provider of accounts payable automation software and payment solutions for middle-market businesses and their suppliers. Founded in 2000 in Charlotte, North Carolina, the company has more than 1,300 teammates working across the U.S. or remotely. The posting describes a hybrid workplace with flexibility and states that applicants must be authorized to work in the United States on a full-time basis; employment-based visa sponsorship is not provided.

Requirements

At least 5 years of experience in sales enablement, sales operations, revenue operations, or a closely related go-to-market role.
At least 3 years of people management experience.
Track record of running product launch enablement with Product, Product Marketing, and Sales.
Experience building onboarding, training, and launch programs with measurable results.
Exceptional project management and organizational skills, including managing multiple launches, cohorts, and programs on schedule with clear owners and dates.
Strong executive presence and ability to work both strategically with senior stakeholders and hands-on to build programs, reports, or workflows.
Working knowledge of Salesforce, Gong, and a learning or content platform, including building reports and workflows to meet business needs.
Must be currently authorized to work in the United States on a full-time basis; employment-based work visa sponsorship is not provided.

Responsibilities

Own Sales Enablement strategy and connect it to revenue priorities, playbooks, and measures such as win rate, deal velocity, and quota attainment.
Run the full lifecycle of enablement programs, from intake and execution through reinforcement and measurement, using scalable, repeatable frameworks.
Partner with Sales, Marketing, Product, and Product Marketing leadership to align and prioritize the enablement roadmap.
Build and lead a team of two Senior Sales Enablement Managers and one Sales Enablement Manager; assign program ownership, set quarterly goals, and coach execution and stakeholder management.
Lead the team’s use of AI tools, including Claude, to develop repeatable workflows for content creation, reinforcement, and reporting.
Own launch enablement strategy and partner with Product and Product Marketing on launch readiness.
Set training and reinforcement approaches for launches and determine the associated communication calendar.
Define launch adoption metrics, including training completion and use of sales materials, and report results to stakeholders.
Set the direction for partner train-the-trainer programs and work with Partnerships leaders to define enablement by partner tier.
Oversee partner programs that equip channel and alliance managers to support external partners.
Own onboarding strategy for revenue-facing teammates and establish standard schedules and curricula across teams.
Determine role-based new-hire certification programs and standards for readiness to sell.
Partner with Sales leadership and Revenue Operations on onboarding metrics such as ramp time and time to first deal, and direct program improvements based on results.
Own the enablement calendar for launches, onboarding cohorts, and partner programs in alignment with the Product release calendar.

Benefits

18 days of PTO.
11 holidays, including 8 company-recognized holidays and 3 floating holidays.
16 hours per year of paid Volunteer Time Off.
Competitive healthcare benefits, including a high-deductible health plan option with $0 monthly premium for teammate-only coverage.
Dental base plan coverage.
Company-paid life insurance.
Company-paid long-term disability insurance.
Company-paid short-term disability insurance.
Employee Assistance Program with counseling, legal and financial consultations, and health advocacy for teammates and eligible dependents.
Onsite health clinic with Atrium Health for teammates and eligible dependents.
401(k) match: 100% match on the first 3% of salary and 50% match on the next 2%.
Eight weeks of parental leave at 100% pay.
Eight weeks of eldercare leave at 100% pay to care for a qualifying family member.
Discounts on pet, home, and auto insurance.
Onsite gym, fitness center, yoga studio, and basketball court.
Gym reimbursements for remote teammates up to $28 per month.
Tuition reimbursement up to the federal maximum of $5,250.
Hybrid workplace flexibility.
Free parking.