About The Position

Comcast Business is hiring a Senior Manager of Enterprise Sales to manage and monitor sales of integrated communication services to enterprise customers, including multi-site regional businesses, national accounts, and medical and education institutions. The role oversees sales of Comcast Ethernet, Internet, Voice, and TV services to organizations with 20–500 employees, with the goal of maximizing revenue and consistently meeting corporate objectives. The position develops financial and operational objectives, aligns operational plans with business objectives, and contributes to functional strategy. It manages one or more groups of professional employees and is responsible for staffing, training, performance, and development of Enterprise Account Executives. The role also oversees sales deployment, forecasting, sales incentives, business processes, and the performance of Business Services Enterprise Direct Sales channels within budgeted sales and expense targets. The position requires regular, consistent, and punctual attendance. Nights, weekends, variable schedules, and overtime may be necessary. A bachelor's degree is preferred, though Comcast may also consider a combination of coursework and experience or extensive related professional experience. Relevant work experience is 7–10 years.

Requirements

  • 7–10 years of relevant work experience.
  • Bachelor's degree is preferred; Comcast may consider a combination of coursework and experience or extensive related professional experience instead.
  • Excellent knowledge of company products and services, pricing practices, and selling skills.
  • Experience processing and analyzing data to forecast revenue and unit numbers.
  • Time-management, decision-making, and human-relations skills.
  • Ability to work nights and weekends, variable schedules, and overtime as necessary.
  • Skills listed: Account Management, Customer Experience (CX), Managing Sales Teams, Sales, and Sales Performance.

Nice To Haves

  • Bachelor's degree.

Responsibilities

  • Manage and monitor sales of Comcast Ethernet, Internet, Voice, and TV services to enterprise customers, including medical and education institutions.
  • Develop and monitor sales promotions and incentives to meet business goals and ensure team and individual achievement of sales and quality goals.
  • Ensure qualified Enterprise Account Executives are selected, trained, developed, appraised, and motivated.
  • Oversee regional sales deployment of new products and services targeting the enterprise segment.
  • Maintain records of individual and group sales and performance relative to business goals and objectives.
  • Ensure accurate annual, quarterly, and monthly revenue and unit forecasts by processing and analyzing data.
  • Manage employee performance, counsel and advise employees, support their continued growth, and address personnel and performance issues in accordance with Company policy.
  • Identify and implement business process improvements that increase sales performance or operational efficiency.
  • Help manage and monitor Business Services Enterprise Direct Sales channels within budgeted sales and expense targets.
  • Develop and implement best practices that improve performance and overall success.
  • Exercise independent judgment and discretion in matters of significance.
  • Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
  • Carry out other duties and responsibilities as assigned.
  • Apply Comcast's Operating Principles, prioritize customer experience, support digital tools and services, collaborate as a team, participate in the Net Promoter System, drive results and growth, support inclusion, and act in the interests of colleagues, customers, investors, and communities.
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