Senior Manager of Enterprise Sales - GovEd, Comcast Business

Comcast • Harrisburg, PA

5d

About The Position

The Senior Manager of Enterprise Sales is responsible for managing and monitoring sales of integrated communications solutions to enterprise customers, including multi-site regional businesses, national accounts, medical institutions, and education institutions. The role focuses on selling Comcast Ethernet, Internet, Voice, and TV services to organizations ranging from 20 to 500 employees while maximizing revenue and meeting corporate objectives.

The position manages professional employees and contributes to functional strategy development. It sets financial and operational objectives, aligns operational plans with business goals, and ensures the sales team is appropriately staffed, trained, and equipped to achieve sales and quality targets. The manager oversees sales performance, forecasts revenue and unit results, addresses employee performance matters, and identifies ways to improve business processes and operational efficiency.

The role requires consistent independent judgment and discretion, regular and punctual attendance, and the ability to work nights, weekends, variable schedules, and overtime as necessary. Employees are expected to prioritize customer experience, support teamwork and inclusion, use and advocate for Comcast products and digital tools, contribute to customer-feedback processes, and drive results in line with the company's Operating Principles.

Requirements

• 7–10 years of relevant work experience.
• Excellent knowledge of Company products and services, pricing practices, and selling skills.
• Excellent time-management, decision-making, and human-relations skills.
• Ability to exercise independent judgment and discretion in matters of significance.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.
• Bachelor's degree is preferred; Comcast may also consider a combination of coursework and experience or extensive related professional experience.

Nice To Haves

• Bachelor's degree.

Responsibilities

• Manage and monitor sales of Comcast Ethernet, Internet, Voice, and TV services to enterprise customers, including medical and education institutions.
• Develop and monitor sales promotions and incentives to meet business goals and objectives.
• Ensure the team and individual representatives achieve sales, quality, and other performance goals and standards.
• Recruit, select, train, develop, appraise, and motivate qualified Enterprise Account Executives.
• Oversee regional sales deployment of new products and services targeting the enterprise segment.
• Maintain records of individual and group sales and performance against business goals and objectives.
• Forecast annual, quarterly, and monthly revenue and unit numbers using data processing and analysis.
• Manage employee performance, provide counseling and advice, and address personnel and performance issues in accordance with Company policy.
• Identify and implement business-process improvements that increase sales performance or operational efficiency.
• Help manage and monitor Business Services Enterprise Direct Sales channels within budgeted sales and expense targets.
• Develop and ensure implementation of best practices that improve performance and overall success.
• Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.

Benefits

• A range of benefits and support options intended to support employees physically, financially, and emotionally, with personalized tools and expert guidance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior