Manager 1, Enterprise Direct Sales, Comcast Business

Comcast Resume • Indianapolis, IN

6d

About The Position

The Manager 1, Enterprise Direct Sales role is responsible for managing and monitoring sales of integrated communications services to enterprise customers, including multi-site regional businesses, national accounts, and organizations with 20–500 employees, as well as medical and education institutions. The role manages sales of Comcast Ethernet, Internet, Voice, and TV services to maximize revenue and meet corporate objectives.

The manager ensures appropriate sales team staffing and readiness through selection, training, development, appraisal, and motivation of Enterprise Account Executives. The role plans sales promotions and incentives, monitors individual and team performance, maintains sales records, and forecasts revenue and unit results. It also coordinates territory team structure and collaborates with internal regional teams to support sales effectiveness.

The position requires independent judgment and discretion, regular punctual attendance, and flexibility to work nights, weekends, variable schedules, and overtime as necessary. Employees are expected to follow Comcast's Operating Principles, prioritize customer experience, contribute to teamwork and inclusion, support the Net Promoter System, and drive results.

Requirements

• 5–7 years of relevant work experience.
• Bachelor's degree is preferred; applicants with some combination of coursework and experience or extensive related professional experience may also be considered.
• Skills in business, managing sales teams, sales development, and strategic objectives.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.
• Excellent written and oral communication, interpersonal, planning, and organizational skills.

Nice To Haves

• Bachelor's degree.

Responsibilities

• Maintain expertise in Company products and services and manage team sales of Comcast Ethernet, Internet, Voice, and TV services to enterprise customers.
• Select, train, develop, appraise, and motivate qualified Enterprise Account Executives to ensure competence and continuity.
• Develop, plan, and coordinate sales promotions and incentives to meet business goals and objectives.
• Ensure the team and individual representatives achieve sales, quality, goals, and standards.
• Monitor employee performance, provide counseling and advice, support continued growth, and address personnel or performance issues in accordance with Company policy.
• Prepare, analyze, and maintain records of individual and group sales and performance relative to business goals and objectives.
• Forecast annual, quarterly, and monthly revenue and unit numbers accurately by processing and analyzing data.
• Design, implement, and manage the overall territory team structure, coordinating with internal regional teams and groups.
• Develop and implement best practices that improve performance and overall success, modeling the Comcast Credo, Touchstones, and Promise.
• Coach, develop, appraise, and motivate sales representatives to achieve and exceed assigned objectives.
• Educate sales professionals in sales-planning tactics and ensure compliance with organizational training requirements.
• Exercise independent judgment and discretion in matters of significance.
• Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.
• Follow the Company's Operating Principles, prioritize customer experience, advocate for its products and digital tools, collaborate as a team, participate in the Net Promoter System, drive results, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.

Benefits

• Benefits options and expert guidance intended to support employees physically, financially, and emotionally, with tools personalized to individual needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager