Manager 1, Enterprise Direct Sales, Comcast Business

Comcast • Indianapolis, IN

3d

About The Position

Responsible for managing and monitoring sales of integrated communications services to enterprise customers, including multi-site regional businesses and national accounts, to maximize revenue and meet corporate objectives. The role oversees sales of Comcast Ethernet, Internet, Voice, and TV services to businesses with 20–500 employees, as well as medical and education institutions. It also ensures appropriate sales-team staffing, training, performance, and development.

Requirements

• 5–7 years of relevant work experience.
• Excellent written and oral communication, interpersonal, planning, and organizational skills.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.
• A bachelor's degree is preferred; Comcast may also consider a combination of coursework and experience or extensive related professional experience.

Nice To Haves

• Bachelor's degree.
• Relevant certifications, if applicable.

Responsibilities

• Maintain expertise in Company products and services to effectively manage the team.
• Manage sales of Comcast Ethernet, Internet, Voice, and TV services to enterprise customers, including businesses with 20–500 employees and medical and education institutions.
• Select, train, develop, appraise, and motivate qualified Enterprise Account Executives.
• Develop, plan, and coordinate sales promotions and incentives to meet business goals.
• Ensure the team and individual representatives meet sales, quality, and other performance goals and standards.
• Monitor employee performance, counsel and advise employees, and address personnel and performance issues in accordance with Company policy.
• Prepare, analyze, and maintain records of individual and group sales and performance relative to business objectives.
• Forecast annual, quarterly, and monthly revenue and unit numbers using data processing and analysis.
• Design, implement, and manage the overall territory team structure.
• Coordinate with internal teams and groups across the regional system to support effective and efficient operations.
• Develop and implement best practices to improve performance and success, modeling the Comcast Credo, Touchstones, and Promise.
• Coach, develop, appraise, and motivate sales representatives to achieve and exceed objectives.
• Educate sales professionals in sales-planning tactics and ensure compliance with organizational training requirements.
• Maintain regular, consistent, and punctual attendance.
• Work nights and weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.
• Apply Comcast's Operating Principles, prioritize customer experience, advocate for Company products and digital tools, collaborate as a team, participate in the Net Promoter System, drive results and growth, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.

Benefits

• An array of benefits options and personalized tools and guidance to support employees physically, financially, and emotionally; additional details are available on Comcast's careers site.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager