Senior Manager - Clinical Education (Hybrid/ Remote)

Kardium Inc.•Burnaby, BC
•CA$130,000 - CA$190,000•Hybrid

About The Position

The Senior Manager, Clinical Education is responsible for leading the strategy, development, delivery, and continuous improvement of Kardium’s Mapping Specialist training program. This role combines deep electrophysiology expertise, educational leadership, and people leadership to build a high-performing clinical education organization that develops industry-leading, clinically proficient field personnel. The Senior Manager, Clinical Education will build, lead and mentor a team of Clinical Trainers responsible for onboarding and developing Mapping Specialists to support Kardium’s mapping and ablation system in electrophysiology labs across the US and globally. This individual will partner closely with the Field Team, Sales, Engineering and Product Management to align education programs with evolving clinical practices, product capabilities, and business priorities.

Requirements

  • Bachelor's degree in biomedical engineering, nursing, life sciences, or a related discipline required.
  • 3+ years of experience as an EP Mapping Specialist or comparable field-based clinical role.
  • 4+ of leadership experience, including leading, mentoring, or developing teams.
  • 7+ years of experience in electrophysiology, cardiac rhythm management, or related cardiovascular specialties.
  • Strong understanding of electrophysiology diagnostic and ablation procedures, mapping technologies, and clinical workflows.
  • Demonstrated success developing and delivering clinical or technical education programs.
  • Excellent leadership, communication, facilitation, and presentation skills.
  • Ability to travel internationally as required to support training programs and team development.

Nice To Haves

  • Experience leading clinical education, field training, physician training, or professional education teams within a medical device organization preferred.
  • Experience supporting commercial launches and organizational scaling.
  • Clinical Trial experience desirable.

Responsibilities

  • Recruit, lead, develop, and mentor a team of Clinical Trainers.
  • Develop and execute the clinical education strategy for Mapping Specialists.
  • Foster a culture of learning, collaboration, accountability, patient safety, and continuous improvement.
  • Build organizational capability and scale the Clinical Education function to support business growth.
  • Establish standardized onboarding, competency, certification, and continuing education programs for Mapping Specialists.
  • Ensure clinical training content reflects current clinical best practices, product capabilities, and optimal workflows.
  • Evaluate training effectiveness through performance metrics, feedback, and learner outcomes.
  • Serve as a subject matter expert in electrophysiology procedures, mapping technologies, and clinical workflows.
  • Partner with Field Team, Sales, Engineering and Product Management to identify educational needs and support business objectives.
  • Support product launches and new technology introductions through effective training and education programs.
  • Ensure clinical training programs comply with applicable quality system requirements, policies, and regulations.

Benefits

  • 5% RRSP contribution
  • Stock option plan
  • Comprehensive medical & dental coverage – effective as of Day 1, with no waiting period.
  • 3 personal days per year.
  • Support for well-being (for employees and dependents).
  • Career progression and learning support.
  • Professional membership support.
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