Manager - Clinical Education
About The Position
The Clinical Education Manager provides operational leadership, oversight, and continuous improvement of clinical education and professional development programs across St. Charles Health System. The role leads the implementation, evaluation, and ongoing management of education, competency, onboarding, transition-to-practice, and professional development initiatives that support clinical excellence, quality outcomes, regulatory compliance, and organizational priorities. The manager is accountable for program performance, caregiver development, resource stewardship, and achievement of departmental goals. In partnership with the Director of Clinical Education and organizational leaders, the manager advances evidence-based practice, professional standards, competency management, continuing education, clinical policy and practice initiatives, workforce development partnerships, and American Heart Association training programs. This position directly manages caregivers in the Clinical Education department. The Clinical Education Department is a system-wide support service providing education, clinical practice support, and professional development for nursing, allied health, medical staff, and community partners. Its services include clinical practice and professional development, medical education, and accredited continuing medical education.
Requirements
- Bachelor’s degree in Nursing.
- Current Oregon RN license.
- At least 5 years of related nursing experience.
- At least 3 years of progressively responsible leadership experience, including a minimum of 1 year at the supervisor level or above.
- Ability to wear appropriate personal protective equipment required to perform the job safely.
Nice To Haves
- Master’s degree in a healthcare-related field, including Nursing, Healthcare Administration, Public Policy, Public Health, or Business Administration.
- Certification in nursing professional development practice.
- Certification in healthcare leadership.
- Experience overseeing both nursing/allied health professional development and medical education programs.
Responsibilities
- Manage the development, implementation, evaluation, and sustainment of evidence-based clinical practice, education, and professional development initiatives.
- Partner with nursing, allied health, and operational leaders on standards of care, competency expectations, and educational practices.
- Participate in developing, implementing, and reviewing policies, procedures, standards, and educational resources for nursing and allied health practice.
- Manage assigned Clinical Education programs and services in alignment with departmental and organizational priorities.
- Translate strategic objectives into operational plans, program goals, workflows, and measurable outcomes.
- Identify educational priorities, workforce needs, and opportunities to improve caregiver development, clinical practice, quality, safety, and patient outcomes with organizational leaders and stakeholders.
- Oversee assigned service areas, which may include onboarding and orientation, competency management, continuing education, professional development, collaborative partnerships, and American Heart Association training programs.
- Monitor program performance, identify gaps and risks, and implement action plans and continuous improvement strategies.
- Develop and maintain internal and external partnerships to advance clinical education, professional practice, workforce development, and organizational priorities.
- Represent Clinical Education on assigned committees, councils, workgroups, and community partnerships.
- Assess learning, competency, professional development, and practice needs using caregiver performance, clinical practice, and organizational data.
- Oversee the development, implementation, and evaluation of educational programs and competency validation activities using varied learning methodologies and delivery modalities.
- Collaborate with organizational partners on education related to clinical systems, technology, workflow, practice changes, and other operational initiatives.
- Support orientation, onboarding, mandatory education, licensure, certification, competency, and continuing education requirements for assigned caregiver populations.
- Evaluate educational and program outcomes and use findings for continuous improvement and accreditation requirements.
- Develop and monitor budgets, ensure accountability, and meet operational targets for areas within the manager’s span of control.
- Hire, direct, coach, and monitor direct reports to build a high-performance team that meets organizational and department goals.
- Ensure direct reports meet compliance and safety requirements, and implement and manage organizational safety directives and goals.
- Oversee timely, efficient, and accurate customer service that promotes goodwill.
- Promote a healing environment and culturally competent care for patients, caregivers, and families from diverse cultural backgrounds.
- Support the organization’s vision, mission, values, and Lean continuous-improvement principles; champion change.
- Maintain a safe environment and conduct activities professionally and confidentially, complying with applicable laws, regulations, policies, and procedures.
- Perform additional duties of similar complexity as required or assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
