Senior Manager, Client Partner

EPAM•Pittsburgh, PA

About The Position

EPAM is hiring a Client Partner to own and grow relationships across a portfolio of strategic enterprise accounts in the Pittsburgh, Pennsylvania area. The accounts have active EPAM engagements and established relationships, making this a portfolio growth and account development role rather than a cold-calling position. The role focuses on expanding EPAM’s presence by identifying and shaping service opportunities across existing accounts, while navigating complex enterprise environments and maintaining strong client relationships. Regular on-site client presence is expected.

Requirements

  • 3–6 years of account management or client-facing sales experience at an IT services, consulting, or digital transformation company.
  • Demonstrated success growing revenue within existing enterprise accounts through relationship expansion and opportunity development.
  • Ability to manage multiple accounts simultaneously and navigate complex, matrixed organizations.
  • Experience with long-cycle, consultative engagements and comfort selling custom software engineering, cloud, data, or enterprise platform services.
  • Ability to build relationships from VP level down to program managers and technical leads.
  • Strong pipeline and forecast management discipline, including experience with CRM tools.
  • Based in or willing to relocate to the Pittsburgh, Pennsylvania area; regular on-site client presence is expected.

Nice To Haves

  • Prior experience covering manufacturing, industrial, coatings, chemicals, or specialty materials companies.
  • Familiarity with enterprise technology platforms common in industrial environments, such as Oracle, SAP, or Workday.
  • Exposure to logistics, supply chain, or transportation clients.
  • Background at peer IT services firms.
  • Experience supporting or co-leading RFP responses and pursuit cycles.
  • Familiarity with EPAM’s delivery model, including globally distributed engineering, nearshore pods, or similar offshore/nearshore staffing models.

Responsibilities

  • Manage day-to-day and executive-level relationships across a portfolio of Pittsburgh-area enterprise accounts.
  • Grow existing revenue by identifying new workstreams, entering new business units, and aligning EPAM capabilities with clients’ technology roadmaps.
  • Maintain accurate pipeline and forecast data and build account plans with 12–18-month revenue visibility.
  • Run account governance, including QBRs, executive communications, stakeholder mapping, and delivery health checks.
  • Partner with EPAM delivery leads to ensure client satisfaction, manage change control, and protect margins.
  • Identify cross-sell and upsell opportunities across engineering, cloud, data and analytics, AI/ML, SAP, and digital transformation services.
  • Represent EPAM at Pittsburgh-area industry events and build local market presence over time.
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