Senior Manager, Business Operations - Marketing

Electronic Arts•Redwood City, CA

8d•$153,700 - $233,600•Hybrid

About The Position

The Senior Manager of Business Management – Global Marketing serves as the strategic and operational right hand to the Senior Vice President of Global Marketing and reports to the Director of Business Management across Publishing. The role translates marketing vision into operating rhythms, drives strategic alignment across executive leadership, and supports execution of key business priorities. It is suited to an autonomous operator who can navigate ambiguity, anticipate executive needs, and drive cross-functional alignment without formal line authority. The position oversees executive operating rhythms and decision-making, operationalizes marketing strategy and enterprise programs, supports staffing and budget administration, and develops executive communications. It works across Marketing, Publishing, Commercial, Finance, Legal, and People Experience.

Requirements

At least 7 years of progressive experience in Marketing, Business Operations, or Chief of Staff roles within complex, matrixed organizations.
Strong command of marketing, commercial, and financial drivers, including budgeting, forecasting, and ROI.
Demonstrated ability to counsel, align, and influence VP- and C-suite stakeholders through trust and competence.
Ability to move between enterprise strategy and detailed execution while maintaining momentum and accuracy.
Exceptional written and visual communication skills, including the ability to distill complex information into executive-ready presentations and memos.
Operational versatility across Marketing, Commercial, Finance, Legal, and People Experience.
Track record of implementing operational frameworks, governance cadences, and behavioral shifts across cross-functional teams.
Professional maturity, discretion, and confidentiality when handling sensitive corporate and personnel matters.

Responsibilities

Manage the SVP’s operating rhythm, including leadership staff meetings, strategic and business reviews, C-suite briefing preparation, and organizational all-hands.
Coordinate work presented to the SVP, ensuring proposals are appropriately scoped, timely, and decision-ready.
Clarify meeting objectives, turn discussions into decision forums, and track commitments through completion.
Identify friction points and interdependencies across Marketing and Publishing and establish coordination between distributed teams.
Operationalize and govern the Marketing Agility Fund for flexible marketing-budget deployment.
Integrate recommendations from Centers of Excellence, including Community, AI/MarTech, and Analytics, into the Marketing organization.
Evaluate proposed programs, processes, and systems for business alignment and ensure rollout and adoption account for frontline franchise-team bandwidth.
Collaborate with People Experience and leadership on resourcing and headcount planning, talent allocations, requisition priorities, and role approvals.
Manage discretionary operating budgets for travel and entertainment, training, contractors, and temporary staffing.
Lead initiatives that recognize team achievements, build capabilities, and enhance leadership visibility.
Author and design executive presentations, board materials, and C-suite briefing decks, translating complex operational and commercial data into visual narratives.
Ghostwrite organizational announcements, strategic memos, and leadership addresses for the SVP.