Senior Manager, Audio Visual, SNFL
About The Position
The Stavros Niarchos Foundation Library (SNFL), the largest circulating library in the NYPL system, serves as a hub for library patrons in and around New York City and bridges neighborhood libraries with in-depth research library collections. Reporting to the Assistant Director, the Senior Manager, Audio Visual is responsible for managing audiovisual production and technology needs for a range of SNFL events and services, including flagship evening programs. The role coordinates with programming staff and internal departments to determine AV and technology requirements, ensure staffing and equipment needs are met, and set up and operate technology for events. It also provides technology training and assistance to staff and the public. The position manages AV equipment inventory, contracts, maintenance, room reservations, and teams of full- and part-time AV technicians and hourly computer technology aides. It supports branch and program staff, coordinates live-event logistics and accessibility services, and provides AV consultation to NYPL branches across Manhattan, Staten Island, and the Bronx. The role also develops production standards, protocols, workflows, and documentation, and contributes to decisions about AV practices and resources. The schedule is 35 hours per week onsite, during branch hours, with evenings and weekends as required. The schedule is subject to change. The role requires lifting up to 25 pounds and occasionally climbing ladders.
Requirements
- Bachelor’s degree.
- 3–5 years of management or supervisory experience.
- 7–10 years of professional experience in audiovisual settings and event production in a fast-paced environment.
- Meticulous attention to detail and superior organizational skills.
- Experience directing and setting up video and audio for live-stream broadcasting and recording of live events and meetings, both in person and remotely.
- Experience with audio and video editing software, primarily Adobe Creative Cloud.
- Experience focusing professional lighting fixtures for stage lighting.
- Live-event audio engineering at front of house, including operating and configuring wireless microphones and wiring sound systems and stages for discussions, panels, speeches, meetings, readings, film and video screenings, presentations, music, and live performances.
- Proficiency with software such as PowerPoint, Keynote, Zoom, Google Meets, YouTube, OBS, and similar presentation and meeting applications.
- Knowledge of industry-standard AV equipment, software, and tools.
- Strong listening and communication skills; ability to seek mutual understanding and welcome information sharing.
- Excellent computer skills, including proficiency with Microsoft Office Suite and Google Suite.
- Ability to manage multiple demands, shifting priorities, and rapid change, and adapt strategies and tactics to changing circumstances.
- Ability to lift up to 25 pounds and occasionally climb ladders.
Responsibilities
- Manage AV equipment inventory, contracts, and scheduled maintenance.
- Support branch and program staff and respond to SNFL-related requests for AV assistance or advice.
- Train, manage, and schedule full- and part-time AV technicians.
- Train, manage, and schedule hourly computer technology aides.
- Coordinate live-event production logistics with colleagues.
- Organize, schedule, and track accessibility services for programs, including captioners and ASL interpreters.
- Make production decisions in coordination with the Facilities Department and Security teams.
- Engage with cross-functional teams and senior leadership.
- Participate in hiring for AV and technology roles, including interviewing and decisions related to procurement of new team members.
- Manage SNFL room reservations and related support.
- Provide expert AV consultation to branch staff across NYPL.
- Plan, execute, and distribute work orders, production schedules, and other event-day production documentation.
- Participate in information gathering and decision-making about AV, particularly video, using industry best practices while considering limited resources and potentially conflicting needs and goals.
- Determine audiovisual requirements and ensure staffing and equipment needs are met.
- Set up and operate audiovisual equipment onsite in coordination with AV vendors, and support AV technologies remotely for virtual programming.
- Teach other teams and departments about AV production and best practices.
- Develop and improve AV production standards, protocols, workflows, and practices to use resources efficiently and improve event experiences.
- Keep up to date with advances in the field and learn project management best practices and tools.
- Learn and implement stage and room management responsibilities.
- Help create AV protocol documentation for part-time technicians.
- Plan ongoing support and expansion of programmatic activities at SNFL.
- Help part-time technicians learn library policies and institutional and team goals; conduct regular feedback sessions, support professional development, and resolve conflict.
- Tackle complex issues with innovation and creative problem solving to align stakeholders.
- Perform other related duties as necessary.
Benefits
- Pay transparency and pay equity are emphasized in the employer’s salary-setting approach.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
