Audio-Visual Project Manager

Bluum•Dallas, TX

19h•$75,000 - $85,000•Hybrid

About The Position

This position oversees Systems Integrations projects from point of sale through completion and customer signoff. The Project Manager works with internal and external customers and project teams to deliver successful installations that meet project timelines, budgets, and other success indicators. The role includes coordinating installation logistics, supporting installers, addressing technical questions and project issues, reviewing completed work, and maintaining project status, billing, and closeout documentation. The position is hybrid, with a listed salary range of $75,000–$85,000.

Requirements

Excellent organizational skills.
Exceptional time management and prioritization skills, including the ability to manage multiple projects and timelines simultaneously.
Clear written and verbal communication skills, including the ability to write clear and timely emails.
Ability to write reports, business correspondence, and procedure manuals; present information effectively; and respond to questions from managers, clients, customers, and the general public.
Ability to work under pressure with minimal supervision and handle difficult or escalating situations calmly and professionally.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to read and mark up installation project blueprints and interpret technical instructions in mathematical or diagram form.
Secondary diploma required.
Two years of related experience and/or training in audio/visual design or full life-cycle project management.
Knowledge of audio/video systems, including video projection, production, switching, and distribution methods.
Candidates will be expected to pursue PMP certification as a condition of an employment offer.

Nice To Haves

Bachelor’s degree preferred.
PMP certification is a plus.

Responsibilities

Communicate efficiently and effectively with internal and external customers.
Attend in-person project management and onsite project-related meetings as necessary.
Conduct site visits as outlined in the PM manual to verify scope of services, equipment list accuracy, and site conditions and readiness.
Develop project plans with the project team to deliver successful installations within timeline, budget, and other project success indicators.
Facilitate customer Change Orders.
Coordinate or verify installation logistics.
Resolve problems calmly and orderly, ensure quality and customer satisfaction, and follow up with customers to confirm issues were appropriately resolved.
Assist Sales Engineers, Sales Representatives, Systems Integration Sales Support staff, other Project Managers, and Installers as required.
Provide Systems Installers with the information needed for equipment installation, including a handover meeting before each installation begins.
Review completed projects for accuracy and customer satisfaction.
Answer or facilitate answers to technical questions and concerns about current and completed System Integration installations.
Provide Sales Support Staff and Management with current project billing information and status updates.
Verify and coordinate the creation or updating of project closeout documentation, including as-builts, user guides, and signoffs.
Provide basic system training to customers as needed.
Update the project tracker and other internal measurable documents.
Recognize and channel potential future sales opportunities.