Audio Visual Manager
About The Position
The Audio Visual Manager oversees all aspects of audiovisual operations, including setup, maintenance, and operation of audio, video, lighting, and presentation systems. The role ensures the successful execution of events, meetings, and conferences while managing AV technicians and coordinating with clients, vendors, and internal departments. It contributes to maintaining The Houstonian Hotel, Club & Spa’s luxury standards and reputation while upholding discretion and professionalism. The manager oversees daily operations, equipment readiness, event setup and breakdown, and real-time troubleshooting. The position also leads and develops the AV team, coordinates technical requirements with clients and stakeholders, manages equipment and inventory, and assists with budgeting, expense and usage tracking, billing, and post-event reporting. Scheduled days and hours vary with departmental needs; occasional evening and weekend work is required.
Requirements
- Bachelor’s degree in Audio Engineering, Communications, or a related field, or equivalent experience.
- At least 5 years of experience in AV operations, including at least 2 years in a supervisory role.
- Proficiency with AV systems such as Crestron, Q-SYS, Dante, and Shure.
- Strong leadership, communication, and problem-solving skills.
- Ability to work flexible hours, including evenings and weekends.
- In-depth working knowledge of camera and lighting techniques.
- Strong working knowledge of audiovisual editing equipment and software.
- Audiovisual equipment troubleshooting skills.
- Ability to meet the stated physical requirements for at least an eight-hour shift, including occasionally moving or lifting up to 50 pounds and climbing a 14-foot ladder to hang lights.
- Ability to communicate effectively with guests, members, customers, and coworkers, including clearly using a two-way radio.
- Ability to accurately read instructions, reports, and log sheets and to work with computers and PDAs in varying light conditions.
- Ability to produce, read, understand, analyze, and communicate information from reports and other written sources.
Nice To Haves
- Previous experience working in a technical capacity with a variety of audiovisual systems and equipment is strongly preferred.
Responsibilities
- Oversee daily AV operations for events, meetings, and presentations.
- Ensure AV equipment is properly maintained, stored, and operational.
- Coordinate timely, high-quality AV setup and breakdown for events.
- Troubleshoot technical issues in real time during events.
- Hire, train, and supervise AV technicians and support staff.
- Create staff schedules and assign tasks based on event needs.
- Conduct performance evaluations and provide ongoing coaching.
- Collaborate with event planners, clients, and internal teams to understand AV requirements.
- Conduct site visits and pre-event walkthroughs to assess technical needs.
- Provide on-site support and client-facing service during events.
- Maintain inventory of AV equipment and supplies.
- Recommend and manage procurement of new AV technologies.
- Ensure compliance with safety and operational standards.
- Assist in developing and managing the AV department budget.
- Track expenses, labor, and equipment usage for reporting and billing.
- Provide post-event reports and feedback to improve future services.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
