Senior Audio-Visual Technician

Philadelphia Museum of Art • Philadelphia, PA

2d • Onsite

About The Position

The Philadelphia Museum of Art seeks a Senior Audio-Visual Technician to provide advanced hands-on support for live events, exhibitions, meeting spaces, and other museum activities, while carrying out complex AV integration work across campus. This individual contributor operates, maintains, configures, installs, and optimizes AV systems and related infrastructure and contributes to the technical design and implementation of integrated AV environments. The role supports temporary and long-term installations, daily operations, and higher-tier solutions involving control systems, signal routing, networked AV, and interoperable media technologies in support of the Museum’s mission.

The position is full-time, non-exempt, and 35 hours per week, with an hourly rate of $30.00. It is part of the AFSCME Local 397 bargaining unit and reports to the Audio-Visual Services Manager. The role must be performed fully onsite at Philadelphia Museum of Art locations. A background check is required after a conditional job offer is made, with consideration tailored to the requirements of the job.

Requirements

• Excellent technical knowledge of presentation systems, video recording, interactive kiosks, videoconferencing, projection, audio reinforcement, and other AV technologies, with a strong working knowledge of IT systems.
• Extensive hands-on experience troubleshooting AV equipment and integrated systems in live event, gallery, or production environments.
• Experience installing, configuring, testing, optimizing, and supporting AV systems, including DSP, control, switching/routing, streaming, videoconferencing, and network-connected endpoints.
• Demonstrated ability to contribute to AV integration design and execution, including interpreting requirements, supporting equipment selection, implementing defined workflows, and diagnosing issues involving addressing, connectivity, device communication, and signal transport.
• Knowledge of audio and video production and editing hardware/software, including Adobe Premiere, and desktop presentation software such as Microsoft PowerPoint and Apple Keynote.
• Strong customer service, communication, and project coordination skills, with the ability to prioritize, work with vendors, and execute tasks under deadline pressure.
• Commitment to maintaining and expanding related skillsets.
• Ability to remain stationary for extended periods and use computers and other office equipment required for the job.
• Ability to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and access most public and staff areas of the Museum campus.
• Ability to climb ladders and work on lifts up to 25 feet in height.
• Ability to move equipment up to 50 pounds up to 20 feet.
• Ability to position oneself to install equipment, including under furniture and in tight spaces.

Nice To Haves

• AVIXA CTS certification is desired.
• Advanced manufacturer or platform certifications are a plus.

Responsibilities

• Transport, assemble, operate, maintain, and perform advanced troubleshooting and repair on AV equipment and integrated AV systems.
• Provide advanced technical support for live events, programs, and presentations, including setup, operation, signal verification, system adjustment, and issue resolution for audio, video, projection, recording, streaming, and lighting systems.
• Install, configure, test, optimize, and commission AV equipment and subsystems for exhibits, meeting rooms, public event spaces, and other museum environments.
• Execute defined portions of AV integration projects, including equipment installation, cable terminations, rack integration, signal routing, endpoint configuration, and control system deployment.
• Contribute to the technical design and implementation of integrated AV systems by translating operational requirements into practical layouts, signal flow plans, and configuration decisions for museum applications.
• Configure and support network-based AV technologies and interoperable media systems, including DSP, control, audio transport, video distribution, and AV-over-IP environments; troubleshoot issues across devices, signal chains, control systems, and network-connected endpoints.
• Assist in producing audio and video multimedia projects for exhibits, the website, and social media content.
• Maintain accurate documentation of system configurations, equipment inventories, cable paths, device settings, and maintenance activities.
• Work with vendors, contractors, and internal stakeholders to support installations, repairs, and system improvements.
• Perform other duties as assigned.
• Uphold the professional standards of the field and act in the Museum’s best interests, protecting and enhancing its reputation and standing within the museum community.
• Adhere to the Museum’s code of ethics and Employee Handbook and avoid real or perceived conflicts of interest.
• Show respect for co-workers and visitors and appreciation for the diversity of the Museum’s staff, volunteers, and audiences.
• Maintain confidentiality and adhere to Museum protocols, procedures, rules, and policies.

Benefits

• Free general admission to the museum for the employee and immediate family
• Discounted guest tickets for admission
• Discounts on gift memberships
• Special staff tours and presentations from curatorial and conservation teams
• Discounts at the museum restaurant, museum cafés, and museum retail and online stores
• Medical benefits
• Dental benefits
• Vision benefits
• Fully paid short-term disability insurance
• Long-term disability insurance
• Life insurance
• Health savings or flexible spending account program
• Retirement savings program with museum match
• Paid vacation
• Personal days
• Sick days
• Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed