Senior Manager, Accounts Receivable & Franchise Accounting

Hard Rock Hotel & Casino Ottawa

19d

About The Position

The Senior Manager, Accounts Receivable & Franchise Accounting owns the enterprise’s Accounts Receivable and billing system and drives centralization and standardization of AR and billing processes across the enterprise. The role leads accounting for business units or entities primarily driven by fees or billing, including billing for franchised, licensed, and managed hotel, café, and casino gaming properties, ensuring accurate financial reporting in accordance with U.S. GAAP. The work is referred to as franchise accounting.

The Senior Manager partners with Accounting, Operations, Legal, and business stakeholders to ensure accurate financial reporting, effective internal controls, efficient processes, and effective management of franchise accounting activities. The role also leads and develops the Accounts Receivable and franchise accounting team.

Requirements

• Bachelor’s degree in Accounting, Finance, or a related field.
• At least 7 years of progressive accounting experience, including Accounts Receivable or billing and franchise, hospitality, or multi-entity accounting.
• At least 3 years in a supervisory role.
• Strong knowledge of U.S. GAAP, financial reporting, internal controls, and accounting operations.
• Experience managing month-end close, financial statement preparation, balance sheet reconciliations, and Accounts Receivable functions.
• Knowledge of CECL, revenue recognition, and financial compliance requirements.
• Experience with ERP systems such as Workday or similar financial platforms.
• Advanced proficiency in Microsoft Excel and financial reporting tools.
• Strong analytical, organizational, problem-solving, and communication skills.

Nice To Haves

• CPA.
• Franchise, licensing, management fee, hospitality, or multi-entity accounting experience.

Responsibilities

• Own the enterprise’s Accounts Receivable and billing system and serve as the primary owner of AR and billing policies, processes, and controls.
• Centralize and standardize Accounts Receivable and billing processes across the enterprise to reduce redundancy and improve consistency in billing, collections, and reconciliations.
• Oversee accurate and timely invoicing for franchise, licensing, management fee, and other revenue streams.
• Monitor customer account balances and aging reports, manage collection efforts, and minimize credit risk exposure.
• Manage the allowance for doubtful accounts and ensure compliance with CECL and other applicable accounting standards.
• Strengthen internal controls and advance automation and process improvement within Accounts Receivable.
• Define, track, and report AR performance KPIs, including DSO, collection effectiveness, and past-due aging; analyze receivable trends, collection activity, and outstanding balances to drive accountability and continuous improvement.
• Lead accrual accounting and month-end close for fee- or billing-driven business units and entities, ensuring timely and accurate financial statements in accordance with U.S. GAAP.
• Review and approve journal entries, accruals, and account reconciliations for assigned areas.
• Conduct detailed P&L reviews and variance analyses of actual results against budget and forecast for fee- or billing-driven entities.
• Coordinate and oversee fee-related audits and reviews based on partner-reported financial statements and contractual requirements.
• Ensure compliance with franchise, license, management, and related agreements, including revenue recognition standards such as ASC 606, and support interpretation of related accounting provisions.
• Partner with Operations, Legal, and business stakeholders to evaluate new fee arrangements and complex accounting transactions.
• Lead, mentor, and develop Accounts Receivable and franchise accounting team members; set performance expectations and support growth through coaching, training, and development.
• Assist with workforce planning, recruitment, and succession planning.
• Serve as a key liaison for external audits related to Accounts Receivable and franchise accounting, coordinating audit deliverables and responses.
• Maintain compliance with company policies, U.S. GAAP, internal control standards, and applicable regulatory requirements.
• Develop, document, and maintain accounting policies, procedures, and internal controls supporting Accounts Receivable and franchise accounting.
• Monitor changes in accounting standards and regulatory requirements and assess their business impact.
• Identify and lead opportunities to centralize, standardize, and automate Accounts Receivable and franchise accounting processes.
• Participate in system implementations, upgrades, and automation initiatives, including Workday.
• Support strategic initiatives and complete special projects and ad hoc analyses as requested by management.

Benefits

• A comprehensive benefits package intended to support team members’ health, future planning, and work-life balance; benefits may vary by employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior