SENIOR MANAGEMENT ANALYST SUPV - SES - 40023103

State of Florida•Tallahassee, FL
•$90,000 - $100,000•Onsite

About The Position

This is a professional position in the Bureau of Human Resource Management at FloridaCommerce, serving as Assistant Chief of the Bureau and Employee Relations Manager. The incumbent attends meetings when the Bureau Chief is absent or requests their attendance and exercises independent judgment in carrying out the position’s responsibilities. The role manages employee relations, including corrective and disciplinary actions, employee and management guidance, grievances, investigations, and performance improvement plans. It also supports the Office of General Counsel and Office of Civil Rights, oversees the Human Resource Management Training Unit, serves as the agency contact for the Employee Assistance Program, and prepares the annual Perquisite and Moving Expense report. Duties must be performed at the Department’s official work site in Tallahassee. Travel may be required. A Level 2 security background screening, including fingerprinting and checks of law enforcement records, is required before employment and must be maintained during employment.

Requirements

  • At least 8 years of management experience in a Human Resource Office.
  • Direct experience in Employee Relations or Labor Relations.
  • Experience conducting training.
  • Successful completion of a Level 2 security background screening before employment and maintenance of that screening during employment.
  • In-depth knowledge of state and federal employment law.
  • Expertise advising and coaching managers and employees at all levels.
  • Excellent interpersonal, written, and verbal communication skills.
  • Computer application skills and working knowledge or experience using Microsoft applications.
  • Ability to communicate clearly and effectively in individual and group settings, verbally and in writing.
  • Ability to work effectively as part of a team and use problem-solving techniques.
  • Knowledge of effective customer service principles and techniques, and ability to provide excellent customer service.
  • Skill in group presentations, workshop instruction, or facilitation.
  • Ability to deal with the public tactfully, courteously, and effectively.
  • Knowledge of basic counseling and case management principles.
  • Ability to conduct effective interviews and establish and maintain effective working relationships.
  • Ability to work independently by planning, organizing, and coordinating work assignments.
  • Ability to understand and apply applicable rules, regulations, policies, and procedures.
  • Ability to work relatively independently at times.
  • Ability to perform duties at the Department’s official work site; travel may be required.

Nice To Haves

  • At least 8 years of experience in a Human Resource Office at a State of Florida agency.
  • Experience managing an employee relations unit.
  • Experience managing multiple areas of Human Resource Management.

Responsibilities

  • Serve as Assistant Chief of the Bureau of Human Resource Management and Employee Relations Manager, attending meetings in the Bureau Chief’s absence or when requested.
  • Manage employee relations and oversee corrective and disciplinary actions, including counseling, reprimands, reductions in pay, demotions, suspensions, and dismissals.
  • Advise employees and management on Career Service Rules, collective bargaining agreements, and Department policies and procedures; assist in determining appropriate disciplinary actions.
  • Assist the Office of General Counsel and Office of Civil Rights as needed.
  • Draft intended and final disciplinary action letters for review and approval by the Office of General Counsel and appropriate senior leaders.
  • Determine suspension or dismissal dates in accordance with State Personnel Rules and collective bargaining agreements.
  • Assist with pre-determination conferences and maintain disciplinary files.
  • Support the Office of General Counsel in appealable actions, including dismissals, suspensions, reductions in pay, and demotions.
  • Guide managers and supervisors in developing performance improvement plans for employees who are not meeting expectations.
  • Consult with employees and management on Career Service grievances; review and analyze grievances and recommend whether the Department has control over the matter and requested resolution.
  • Assist with employee relations investigations, which may include onsite visits and meetings with employees and management; explain applicable rules, policies, procedures, and union contract requirements.
  • Prepare investigation findings and recommend solutions or remedies.
  • Serve as the agency contact for the Employee Assistance Program, assist with inquiries and referrals, inform employees about the program and provider, and work with the vendor as needed.
  • Prepare the annual Perquisite and Moving Expense report for submission to the Department of Management Services after the HRM Bureau Chief signs it.
  • Oversee the HRM Training Unit, develop training plans, guide training content, ensure mandatory training is conducted, and address training requests.
  • Conduct employee relations training as needed.
  • Perform other duties as needed.

Benefits

  • State Group Insurance coverage options, including health, life, dental, vision, and supplemental options.
  • Retirement plan options, including employer contributions.
  • Nine paid holidays and one Personal Holiday each year.
  • Annual and sick leave benefits.
  • Student Loan Forgiveness Program, subject to eligibility.
  • Flexible Spending Accounts.
  • Tuition Fee Waivers accepted by major Florida colleges and universities.
  • Ongoing comprehensive training.
  • Career growth opportunities.
  • Highly skilled, professional work environment.
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