ADULT PROTECTIVE INVESTIGATOR SUPV-SES - 60021968

State of Florida • Sebring, FL

5d • Onsite

About The Position

The Adult Protective Investigator Supervisor supervises a unit of Protective Investigators in the Adult Protective Services program. The position’s primary duties involve communicating with, motivating, training, and evaluating employees; planning and directing their work; and exercising authority over personnel actions or effectively recommending them. The supervisor provides general oversight of staff and case assignments, supports investigators with case problems, and offers guidance and technical assistance. The position is based at the Lake Wales/Sebring Service Center and is designated as essential. Night, weekend, and holiday work is required, and employees may be expected to work before, during, or beyond normal hours during emergencies or natural disasters. Incumbents may encounter hazardous conditions in the field.

Requirements

• Bachelor’s degree from an accredited college or university.
• Five years of professional experience in Adult Protective Investigations.
• One year of experience as an Acting Supervisor in Adult Protective Investigations.
• Knowledge of investigative techniques and practices, professional ethics, indicators of abuse and neglect, interviewing techniques, and court procedures and requirements.
• Ability to supervise people; determine work priorities; assign work and ensure its proper completion; understand and apply relevant laws, rules, regulations, policies, and procedures; communicate effectively; and maintain effective working relationships.
• Ability to use department computer systems, specifically Florida Safe Families Network (FSFN), Microsoft Word, and Microsoft Excel.
• Must successfully complete required State and National criminal history screening before beginning employment.
• Must be a U.S. citizen or lawfully authorized alien worker.

Responsibilities

• Motivate employees to improve the quality and quantity of their work.
• Plan workloads, workflows, deadlines, work objectives, and time utilization with employees.
• Establish evaluation criteria and responsibilities, and regularly evaluate employees to ensure expectations are met.
• Train employees in effective and efficient work methods.
• Communicate with employees regularly, individually and in staff meetings.
• Direct employee work to make effective use of time and resources.
• Supervise staff in the unit, including assigning cases and special assignments, assisting with case problems, and planning activity schedules.
• Hold regular and special conferences with employees to provide guidance and technical assistance.
• Maintain liaison with law enforcement officials.
• Provide technical assistance to agencies and organizations involved in abuse and neglect cases.
• Monitor incoming and outgoing abuse reports for appropriateness, clarity, quality, and thoroughness.
• Perform related work as required.

Benefits

• Annual and sick leave.
• Nine paid holidays and one personal holiday each year.
• State group insurance options, including health, life, dental, vision, and supplemental insurance.
• Retirement plan options with employer contributions.
• Flexible Spending Accounts.
• Tuition waivers.
• Professional development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager