Senior Living Sales Consultant

RL Communities • Fayetteville, NY

8d • $70,000 - $75,000

About The Position

Resort Lifestyle Communities is seeking a Senior Living Sales Consultant to help seniors and their families navigate the transition to an independent living retirement community. The consultant builds trust with prospective residents, connects them with the community, and drives occupancy growth. The role works with Community Managers and Field Support Leadership to meet occupancy objectives and supports the company’s goals of happy employees, happy residents, full occupancy, and on-budget operations.

The primary schedule is Tuesday through Saturday, with evenings and additional days as needed for tours and events. The consultant conducts phone outreach, home visits, and personalized tours; cultivates referral relationships; maintains prospect records; and completes rental agreements and move-in documentation. When occupancy is low and tours are not scheduled, proactive outreach may involve 50 or more calls per day.

Requirements

• Proven sales success, ideally in senior living, hospitality, or multi-unit housing.
• Be at least 18 years of age.
• Exceptional communication skills and a warm, credible presence with seniors and their families.
• Ability to represent the community, build referral networks, and cultivate lasting relationships.
• Self-motivated, resilient, competitive, and able to thrive in a goal-driven environment.
• Proficiency in Microsoft Office and accurate data entry.
• Reliable transportation.
• Flexibility to work evenings, weekends, and holidays, as well as additional days as needed for tours and events.
• Physical ability to lead tours and remain active throughout the day.

Nice To Haves

• Sales experience in senior living, hospitality, or multi-unit housing.

Responsibilities

• Develop and implement a strategic sales plan with Community Managers and Field Support Leadership to meet occupancy objectives.
• Follow up with prospects promptly and maintain detailed, timely updates in the Prospect Management System, including contact-attempt notes.
• Proactively conduct high-volume outreach, including up to 50 or more calls per day when occupancy is low and tours are not scheduled.
• Engage prospective residents through phone calls, home visits, and personalized tours; uncover needs, address objections, build relationships, and advance the sales process using the approved RLC approach.
• Build the lead base through outreach to senior living influencers and community partners, and participate in events that create opportunities for new residents.
• Participate in leadership meetings to address resident needs, plan events, and support business goals.
• Provide regular updates on prospect activity to supervisors and Field Support Leadership.
• Secure signed rental agreements, complete move-in documentation, and collect required funds from new residents.
• Manage and process paid waitlist deposits.
• Lead community tours and remain active throughout the day.

Benefits

• Competitive compensation and benefits.
• Access to pay at any time.
• $341 benefit stipend per pay period that may be applied toward health, dental, and vision coverage; life insurance; short- and long-term disability; HSA, FSA, and LSA; accident and hospital indemnity; and legal and identity theft protection.
• Paid time off.
• 401(k) with employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed