Senior Leisure Sales Manager

GATE HR•Ponte Vedra Beach, FL

8d•Onsite

About The Position

Ponte Vedra Inn & Club and The Lodge & Club are seeking an experienced, results-driven Senior Leisure Sales Manager to grow luxury leisure revenue across both resort properties. The role develops and manages relationships with luxury travel advisors, consortia, preferred partner networks, wholesale and FIT partners, and other travel industry accounts. Through strategic account management, new business development, market representation, and cross-functional collaboration, the manager increases resort awareness, strengthens partnerships, and generates room revenue while supporting exceptional experiences for travel partners and their guests. The position combines account development and revenue strategy with partner education, industry representation, and coordination across resort departments. The manager works with Revenue Management, Marketing, Reservations, and resort operations to support pricing and promotions, maintain accurate partner information, and ensure bookings and guest preferences are communicated and fulfilled. The role also monitors account production and market trends, maintains CRM records, and meets established revenue, production, and activity goals.

Requirements

Demonstrated success developing new business, managing strategic accounts, building relationships, and achieving revenue goals.
Excellent written, verbal, presentation, networking, negotiation, and relationship-building skills.
Strong analytical and organizational skills, including the ability to evaluate account production, booking trends, and revenue opportunities.
Ability to travel for client meetings, agency visits, tradeshows, sales missions, networking events, familiarization trips, and other business development activities.
Ability to work independently while contributing to a collaborative sales and resort environment.
Ability to read, write, and speak English fluently.
Ability to stand and walk for extended periods during events, tradeshows, and site inspections.
Ability to work indoors and outdoors in varying weather and environmental conditions.
Ability to lift, carry, and move items weighing up to 50 pounds.
Availability to work a flexible schedule, including evenings, weekends, holidays, and extended hours based on business demands and industry events.

Nice To Haves

College degree in Hospitality Management, Business, Marketing, or a related field; equivalent experience will be considered.
Three to five years of luxury hotel, resort, leisure sales, or luxury travel industry experience.
Previous experience with luxury travel advisors, travel agencies, consortia, preferred partner programs, wholesale/FIT accounts, or similar leisure distribution channels.
Established relationships within the luxury travel advisor community.
Experience with Delphi, Salesforce CRM, or similar sales management systems.
Understanding of GDS, travel agency, consortia, wholesale/FIT, and luxury leisure distribution channels.

Responsibilities

Develop, solicit, and secure luxury leisure business while maximizing room revenue, average daily rate, length of stay, and overall resort revenue opportunities.
Build and maintain relationships with luxury travel advisors, agency owners, consortia partners, preferred partner networks, wholesale and FIT accounts, tour operators, and other travel industry contacts.
Identify and develop new leisure business through agency visits, sales calls, direct outreach, networking, referrals, and market research.
Manage assigned leisure accounts and communicate consistently to strengthen relationships and increase production.
Conduct in-person and virtual presentations, agency trainings, webinars, and product updates for travel partners.
Represent the resorts at luxury travel tradeshows, conferences, roadshows, sales missions, networking events, and other industry functions.
Coordinate and host familiarization trips, site inspections, advisor visits, and experiential opportunities showcasing both properties.
Develop relationships with wholesale and FIT partners and support agreements, promotions, training initiatives, and account development.
Review travel advisor, consortia, wholesale, and leisure account production to identify trends, growth opportunities, and market share strategies.
Partner with Revenue Management on pricing strategies, promotional opportunities, need periods, and transient revenue objectives.
Collaborate with Marketing on travel partner communications, campaigns, promotions, sales materials, and awareness-building initiatives.
Coordinate with Reservations and resort operations to ensure advisor bookings, VIP guests, amenities, preferences, special occasions, and partner commitments are communicated and executed accurately.
Ensure resort information, promotions, offers, and program details are accurately represented across travel partner channels and preferred partner programs.
Maintain accurate account profiles, production reporting, correspondence, and business development activities in CRM and sales management systems.
Monitor luxury leisure travel trends, competitor activity, feeder markets, emerging agencies, and partnership opportunities.
Meet or exceed established quarterly and annual revenue, production, and activity goals.
Build collaborative relationships with Revenue Management, Reservations, Marketing, Front Office, Guest Services, Concierge, Spa, Food & Beverage, and other resort departments to support the luxury guest experience.
Perform additional duties and special projects as assigned.

Benefits

Competitive pay
Paid time off, including vacation, holidays, and sick time
Medical, dental, vision, life insurance, and disability coverage for eligible team members
401(k) with company match
Flexible scheduling opportunities
Complimentary parking and employee dining café
Five-Diamond service training and professional development opportunities
Certifications and continuing education opportunities
Complimentary uniform dry-cleaning services
Career growth and advancement opportunities throughout Gate Hospitality Group
Preferred lodging rates
Discounted golf and select recreational amenities