Senior Leisure Sales Manager

GATE•Ponte Vedra Beach, FL

About The Position

Ponte Vedra Inn & Club and The Lodge & Club are seeking an experienced, results-driven Senior Leisure Sales Manager to grow luxury leisure revenue across both resort properties. The role develops and manages relationships with luxury travel advisors, consortia, preferred partner networks, wholesale and FIT partners, and other travel industry accounts. Through strategic account management, business development, market representation, and collaboration across resort teams, the manager increases awareness, strengthens partnerships, and generates room revenue while supporting exceptional experiences for travel partners and their guests.

Requirements

  • Three to five years of luxury hotel, resort, leisure sales, or luxury travel industry experience preferred.
  • Demonstrated success developing new business, managing strategic accounts, building relationships, and achieving revenue goals.
  • Excellent written, verbal, presentation, networking, negotiation, and relationship-building skills.
  • Strong analytical and organizational skills, including the ability to evaluate account production, booking trends, and revenue opportunities.
  • Ability to travel for client meetings, agency visits, tradeshows, sales missions, networking events, familiarization trips, and other business-development activities.
  • Ability to work independently while contributing to a collaborative sales and resort environment.
  • Fluent in reading, writing, and speaking English.
  • Ability to stand and walk for extended periods during events, tradeshows, and site inspections.
  • Ability to work indoors and outdoors in varying weather and environmental conditions.
  • Ability to lift, carry, and move items weighing up to 50 pounds.
  • Availability to work a flexible schedule, including evenings, weekends, holidays, and extended hours based on business demands and industry events.

Nice To Haves

  • College degree in Hospitality Management, Business, Marketing, or a related field; equivalent experience will be considered.
  • Previous experience with luxury travel advisors, travel agencies, consortia, preferred partner programs, wholesale/FIT accounts, or similar leisure distribution channels.
  • Established relationships within the luxury travel advisor community.
  • Experience with Delphi, Salesforce CRM, or similar sales management systems.
  • Understanding of GDS, travel agency, consortia, wholesale/FIT, and luxury leisure distribution channels.

Responsibilities

  • Develop, solicit, and secure luxury leisure business while maximizing room revenue, average daily rate, length of stay, and overall resort revenue opportunities.
  • Build and maintain relationships with luxury travel advisors, agency owners, consortia partners, preferred partner networks, wholesale and FIT accounts, tour operators, and other travel industry contacts.
  • Identify and develop new leisure business through agency visits, sales calls, direct outreach, networking, referrals, and market research.
  • Manage assigned leisure accounts and maintain consistent communications to strengthen relationships and increase production.
  • Conduct in-person and virtual presentations, agency trainings, webinars, and product updates for travel partners.
  • Represent the resorts at luxury travel tradeshows, conferences, roadshows, sales missions, networking events, and other industry functions.
  • Coordinate and host familiarization trips, site inspections, advisor visits, and experiential opportunities at both properties.
  • Develop wholesale and FIT partner relationships and support agreements, promotions, training initiatives, and account development.
  • Review account production to identify trends, growth opportunities, and market-share strategies.
  • Partner with Revenue Management on pricing strategies, promotions, need periods, and transient revenue objectives.
  • Collaborate with Marketing on travel-partner communications, campaigns, promotions, sales materials, and awareness-building initiatives.
  • Coordinate with Reservations and resort operations to communicate and execute advisor bookings, VIP guest details, amenities, preferences, special occasions, and partner commitments.
  • Ensure resort information, promotions, offers, and program details are accurately represented across travel-partner channels and preferred partner programs.
  • Maintain accurate account profiles, production reporting, correspondence, and business-development activities in CRM and sales management systems.
  • Monitor luxury leisure travel trends, competitor activity, feeder markets, emerging agencies, and partnership opportunities.
  • Meet or exceed quarterly and annual revenue, production, and activity goals.
  • Build collaborative relationships with Revenue Management, Reservations, Marketing, Front Office, Guest Services, Concierge, Spa, Food & Beverage, and other resort departments to support the luxury guest experience.
  • Perform additional duties and special projects as assigned.

Benefits

  • Competitive pay
  • Paid time off, including vacation, holidays, and sick time
  • Medical, dental, vision, life insurance, and disability coverage for eligible team members
  • 401(k) with company match
  • Flexible scheduling opportunities
  • Complimentary parking and employee dining café
  • Five-Diamond service training and professional development opportunities
  • Certifications and continuing education opportunities
  • Complimentary uniform dry-cleaning services
  • Career growth and advancement opportunities throughout Gate Hospitality Group
  • Preferred lodging rates
  • Discounted golf and select recreational amenities
  • Beautiful work environment and a culture of belonging
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