Senior Leasing Consultant

Greenwood Star Property Management, LLC • San Antonio, TX

3h • Onsite

About The Position

Greenwood Star Property Management is hiring a full-time Senior Leasing Consultant for Overlook Exchange, a 304-unit community in San Antonio, Texas. The role is largely responsible for leasing at the property, from responding to leads and conducting tours to moving applicants through approval and into their new homes. The consultant will also manage an assigned share of resident renewals, including calls to residents who have given notice.

The community has move-in-ready units and upcoming lease expirations, with a goal of returning to 95% occupancy. Compensation includes commission on every move-in and a share of the property bonus pool when Overlook meets its occupancy and renewal goals. The position reports to the Property Manager and works closely with the Area Manager and corporate team. This is an on-site position requiring reliable transportation.

Requirements

• At least 2 years of multifamily leasing experience, supported by closing and renewal results.
• Comfortable speaking by phone with unhappy residents or residents considering moving, while staying calm and working to close.
• Strong organizational skills, including logging follow-ups and setting reminders.
• Strong attention to detail regarding rents, concessions, and lease dates.
• Reliable transportation and ability to work on site.

Nice To Haves

• Experience with Yardi Voyager, RentCafe, and Yardi Revenue IQ.
• Experience in a lease-up or a property recovering occupancy.
• Bilingual English/Spanish.
• Fair Housing Training.

Responsibilities

• Answer calls, emails, and guest cards the same day, and follow up with every prospect within 24 hours and again at 3 and 7 days.
• Conduct effective tours by knowing available units, prices, and specials, and asking prospects to apply during the tour.
• Move applications through approval and into move-in quickly, keeping lease status and move-in dates accurate in Yardi.
• Quote only approved prices and specials; identify a prospect’s bottom line and request upper management approval the same day when needed.
• Keep the Hot Sheet, unit notes, and leasing specials accurate in Yardi and Revenue IQ.
• Work an assigned share of the renewal list, contact residents before lease end, and make offers before they decide to leave.
• Make a save call within 48 hours to every notice-to-vacate resident on the assigned list.
• Negotiate within approved limits and request same-day approval before quoting a better offer to retain a resident.
• Report leasing and renewal results to the Community Manager every Monday.

Benefits

• Medical, dental, vision, disability, and life insurance.
• Paid Time Off (PTO).
• 401(k).
• Quarterly or annual bonus based on individual and company performance.
• Commission on every move-in.
• A share of the property bonus pool when Overlook meets its occupancy and renewal goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed