Senior Learning Experience Designer

Pacific Northwest National Laboratory•UNAVAILABLE, UNAVAILABLE

2d•Remote

About The Position

The Senior Learning Experience Designer is an experienced member of PNNL’s Learning and Talent Development organization. The role designs, delivers, measures, and operationalizes modern, high-impact learning solutions across the Laboratory, combining advanced learning asset production, project management, facilitation, and impact measurement to support the Digital Design Team’s production workflow. The position is responsible for tracking, notifying, and scheduling required training for staff and non-staff within an assigned area; maintaining compliance with applicable regulations; assisting with training plans for new and transferred staff; advising personnel on training requirements; maintaining accurate records; preparing reports; and potentially coordinating Employee Job Task Analysis (EJTA). The role develops and manages project plans, timelines, risks, communications, pilot and testing cycles, assessments, and improvement actions. It develops learning measurement strategies and dashboards, applies ROI methodologies, and analyzes program and operational performance. It designs and develops digital learning and performance-support assets—including eLearning, microlearning, simulations, video, graphics, and interactive content—using ADDIE and the Systematic Approach to Training (SAT). It publishes content in the LMS and maintains SCORM accuracy, metadata integrity, accessibility, file organization, version control, and quality assurance. The designer applies adult learning principles and facilitation expertise, aligns learning designs with DOE qualification structures and performance-demonstration requirements, and contributes instructional delivery insights during pilots, reviews, and SME coaching. The role partners with subject-matter experts, course owners, operations teams, and leaders to align training strategies with mission outcomes, and leads design reviews, pilot activities, and adjudication cycles. This is a virtual position with occasional onsite visits as business needs require. It has no formal people-management responsibilities.

Requirements

Bachelor’s degree and 7 years of instructional design and delivery experience, or master’s degree or higher and 5 years of instructional design and delivery experience.
Experience applying ROI methodologies to learning solutions to drive business performance.
Experience with Articulate 360 (Storyline and Rise), MS Power BI, MS Excel, Cognota, Performitiv, LMS platforms, MS SharePoint, MS Teams, and Adobe Creative Cloud.
Ability to use SCORM; xAPI is preferred.
Experience applying ADDIE and the Systematic Approach to Training (SAT).
Demonstrated ability to apply adult learning principles and facilitate learning.
Ability to design and publish accessible digital learning content and maintain quality, version-control, and metadata standards.

Nice To Haves

Advanced degree in instructional design, learning analytics, education, or a related field.
Experience designing training in regulated or safety-critical environments.
Experience with qualification programs or performance-demonstration requirements.
Familiarity with PNNL systems and learning needs.
Strong project management, problem-solving, and communication skills.
Demonstrated ability to work independently and lead complex initiatives in a matrixed organizational structure.
Demonstrated instructor experience and awareness of DOE instructor qualifications.
Familiarity with xAPI.

Responsibilities

Track, notify, and schedule required training for staff and non-staff within the assigned area of responsibility.
Operate assigned training functions to ensure timely completion and regulatory compliance; advise staff and non-staff on training requirements.
Assist with training plans for new and transferred staff, prepare reports, maintain accurate training records, and potentially coordinate Employee Job Task Analysis (EJTA).
Establish and manage project plans, timelines, risks, and communications for learning and performance-support materials.
Oversee iterative pilot cycles, testing processes, and reporting.
Build and track assessments, identify improvement opportunities, respond to findings, and connect results to strategic laboratory objectives.
Coordinate vendors and support technology-stack integration.
Develop and operationalize learning measurement strategies and create dashboards and reporting mechanisms using Power BI, Oracle, and Performitiv.
Apply ROI methodologies to quantify learning outcomes and business impact; analyze programs and operational performance for continuous improvement.
Design, develop, and implement digital learning and performance-based assets, including eLearning, microlearning, simulations, video, graphics, and interactive content for compliance and regulatory training.
Apply ADDIE and the Systematic Approach to Training (SAT) to analyze needs, establish learning objectives, develop solutions, and evaluate outcomes.
Produce accessible learning solutions using tools such as Articulate 360 and Adobe Creative Cloud.
Package and publish digital learning content in the LMS, ensuring SCORM accuracy and metadata integrity.
Maintain file organization, version control, accessibility, and quality-assurance standards.
Apply adult learning principles and facilitation expertise; align designs with DOE qualification structures and performance-demonstration requirements.
Provide instructional delivery insights during course pilots and reviews, and coach subject-matter experts.
Partner with subject-matter experts, course owners, operations teams, and leaders to define needs and align training strategies with mission outcomes.
Lead design reviews, pilot activities, and adjudication cycles; communicate recommendations, risks, dependencies, and solutions.