Learning Experience Designer

Wheels•Schaumburg, IL

1d•Hybrid

About The Position

As a Learning Experience Designer at Wheels, you will turn business and performance needs into engaging digital and live learning for employees and customers. You will help shape learning strategy by partnering with subject matter experts, Product Management, and other stakeholders to uncover needs, challenge assumptions, and recommend effective solutions. The role offers ownership of learning projects, cross-functional collaboration, and opportunities to develop your craft. You will address learning and performance challenges from discovery through evaluation, identify gaps, and create solutions aligned with learner and business needs. You will translate specialized information into practical learning experiences and materials, apply accessibility and inclusive or universal design principles, and use feedback, assessments, and data to evaluate and improve learning. The role also involves exploring emerging practices and AI-enabled tools and contributing to a collaborative learning culture. The position is based in Schaumburg, Illinois, or Alpharetta, Georgia, in a hybrid professional office environment. Employees are expected to work in the office three days per week, including Wednesday. The schedule is full-time, Monday through Friday, and some travel may be required. Physical demands may include sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling as needed to perform essential job functions.

Requirements

3–5 years of experience in instructional design, learning experience design, training development, or a related field.
Experience managing learning projects from needs analysis through design, development, implementation, and evaluation.
Experience creating digital learning with authoring tools such as Articulate 360.
Clear written, verbal, and visual communication skills; ability to consult effectively with stakeholders, manage projects, and simplify complex information.
Knowledge of adult learning, accessibility, and inclusive or universal design.
Bachelor’s degree in a related field or an equivalent combination of relevant education and experience.
Portfolio or work samples demonstrating a learning design approach, such as eLearning, videos, storyboards, facilitator materials, simulations, job aids, or performance support.

Nice To Haves

Experience with multimedia and AI-enabled learning tools, such as Camtasia, Adobe Creative Cloud, video, web design, HTML, or animation.
Experience with iterative methods such as SAM, Agile/Scrum, design thinking, or rapid prototyping.
Familiarity with learning analytics and LMS platforms such as Workday.
Experience designing product, systems, process, technical, or customer education.

Responsibilities

Solve learning and performance challenges from discovery through evaluation.
Identify learning gaps and create digital and in-person solutions aligned with learner and business needs.
Consult with subject matter experts, Product Management, and stakeholders; challenge assumptions and recommend solutions grounded in learning principles and business knowledge.
Select appropriate learning formats and translate specialized information into eLearning, video, instructor-led experiences, simulations, job aids, or performance support.
Combine instructional design, visual storytelling, technology, collaboration, and experimentation to create useful, engaging learning.
Apply accessibility and inclusive or universal design principles.
Use feedback, assessments, and data to evaluate and improve learning after launch.
Apply emerging practices and AI-enabled tools, share expertise, and collaborate to strengthen the learning culture.
Manage learning projects from needs analysis through design, development, implementation, and evaluation.