Sr. Learning Consultant, Training

Northern Trust•Chicago, IL

About The Position

The Senior Learning Consultant, Trust and Advisory, manages learning programs designed to improve partner performance, with a primary focus on the Trust and Advisory Professional Apprenticeship Advisor Development (PAAD) Program. The role applies learning and development expertise across advisor and non-advisor roles, consulting with stakeholders at all levels to develop and manage solutions that address strategic priorities and enable growth. The successful candidate will use an understanding of wealth management, particularly Trust and Advisory services, to integrate into the organization and proactively address assignments. The position oversees the design, content refinement, deployment, and management of the national PAAD Program, supporting a strong internal pipeline of advisor talent. It also partners with national and regional leaders, facilitates learning and mentoring, manages program communications and resources, and contributes to broader Trust and Advisory learning initiatives, including continuing education and professional designations.

Requirements

At least 5 years of financial services industry experience.
Demonstrated success managing and executing strategically important talent development programs.
Experience implementing high-priority development initiatives with a clear impact on organizational performance and effectiveness.
Broad functional expertise and a record of leading through influence and collaboration.
Bachelor of Science or Bachelor of Arts degree, or equivalent experience.
Expert communication, facilitation, consulting, and influence skills, with the ability to work effectively across organizational levels.
Proven ability to build collaborative, trusted relationships with internal clients and senior business leaders and work effectively through others.
Ability to provide clear and transparent performance feedback and coaching that improves performance.
End-to-end learning expertise, including design, development, delivery, and administration.
Proficiency managing learning programs and solutions, including learning tools, technologies, and learning management systems.
Ability to support a broad range of learning needs in partnership with peer learning professionals.
Ability to translate broad strategies into tactical, scalable plans with measurable results.
Experience successfully project managing and executing strategic programs and initiatives.
Strong process-management skills and broad knowledge of industry best practices.
Innovative problem-solving skills, including the ability to deliver despite time or resource constraints.
Excellent organizational and analytical skills, attention to detail, high standards, and consistent production of quality deliverables.
Applicants must be authorized to work in the United States without employment-based visa sponsorship, now or in the future.

Nice To Haves

National wealth management experience.
Trust and Advisory experience.
Travel to other markets may be required.

Responsibilities

Manage ongoing design, content refinement, deployment, and administration of the national PAAD Program to develop internal advisor talent.
Scale, manage, and facilitate the PAAD Program, helping partners demonstrate the skills and knowledge needed to transition from service-focused roles to advisor roles.
Assess solutions and processes, recommend changes for sustainability, and integrate the program with other learning initiatives.
Prioritize business needs and drive performance validation and impact measurement.
Consult with national and regional leaders to align deliverables with business objectives and ensure stakeholder support, scalability, and sustainability.
Partner with regional sponsors and managing directors to facilitate networking and relationship-building opportunities.
Schedule and facilitate mentor/mentee connections, formal check-ins, and topic sessions.
Present information and facilitate virtual and in-person learning; prepare subject matter experts to deliver consistent learning experiences and materials.
Manage end-to-end program communications, including the program site, calendar, and resources.
Contribute to planning and execution of strategic Trust and Advisory learning solutions, including continuing education, professional designations, and related project management.