Learning Performance Consultant - Field Learning

Edward Jones

3d•Hybrid

About The Position

The Learning Performance Consultant partners with business leaders to identify performance needs and design innovative learning solutions that produce measurable business results. The role leads the strategy, design, and execution of learner-centered development programs that build capabilities, accelerate behavior change, and support the firm’s strategic priorities. Working with cross-functional teams, the consultant applies learning science, adult learning principles, research, and data-driven insights to create learning experiences for more than 50,000 home office associates and branch team members. The position also mentors design teammates and contributes to developing Enterprise Learning capabilities. Candidates who live within a commutable distance of the Tempe, Arizona, or St. Louis, Missouri, home office locations are expected to work in the office four days per week.

Requirements

Master’s degree in Education, Organizational Psychology, Human Capital Management, or a related field, or equivalent experience.
At least 5 years of experience in corporate learning, performance consulting, instructional design, or a related field.
Expertise in learning sciences, instructional design, assessment, and modern learning methodologies.
Experience leading end-to-end learning and performance initiatives from strategy through implementation.
Experience facilitating Design Thinking workshops and/or conducting user experience research.
Experience identifying and implementing learning solutions that support business objectives and performance improvement.
Experience designing and developing learning journeys, programs, or curricula.
Experience applying systems thinking, root cause analysis, and performance improvement methodologies.
Experience managing multiple projects and stakeholders in a matrixed environment.
Experience leading or coordinating cross-functional teams.
Brinkerhoff Architect Certification required within 6 months of hire.

Nice To Haves

Knowledge of the financial services industry.
IBM Design Thinking Practitioner Badge or similar certification.

Responsibilities

Build trusted partnerships with business leaders and translate business outcomes and strategy into performance outcomes, moments-that-matter applications, and learning objectives.
Informally lead the strategy, design, and execution of learning and performance initiatives, including high-performance learning journeys, as part of cross-functional teams.
Facilitate learner-centered creative design processes, conduct learner research, co-create with end users, prototype learning experiences, and ensure quality at speed and scale.
Apply learner experience research, adult learning principles, processes, technology, techniques, and measures to recommend, implement, and optimize learning experiences.
Partner with insights and analysis teams to design research projects, test-and-learns, measurement plans, KPIs, and feedback loops; identify opportunities, validate recommendations, monitor performance, evaluate impact, and predict future needs.
Work with internal stakeholders and established vendors to curate and incorporate appropriate resources into learning and performance initiatives.
Mentor design teammates through modeling, feedback, and coaching to support quality outcomes and internal talent development.
Stay current with research and practices in Learning & Development and related fields, and experiment with new applications and processes to improve learning experiences, business outcomes, and team capabilities.

Benefits

Medical and prescription drug coverage.
Dental insurance.
Vision insurance.
Voluntary benefits, including accident, hospital indemnity, and critical illness coverage.
Short- and long-term disability coverage, provided at no cost to associates.
Basic life and basic AD&D coverage, provided at no cost to associates.
401(k) retirement plan.
Health savings account and flexible spending account.
Ten paid holidays.
15 days of vacation for new associates beginning on January 1 of each year.
Sick time and personal days.
A paid day for volunteerism.
Associates may be eligible for bonuses and profit sharing.
Employee Assistance Program.