Sr. Learning Consultant, Training

Northern Trust•Chicago, IL

4d•$95,600 - $162,400

About The Position

The Senior Learning Consultant, Trust and Advisory, manages learning programs designed to improve partner performance, with a primary focus on the Trust and Advisory Professional Apprenticeship Advisor Development (PAAD) Program. The role uses learning and development expertise across advisor and non-advisor roles and consults with stakeholders at all levels to develop and manage solutions that address strategic priorities and support growth. The successful candidate brings a working understanding of wealth management, particularly Trust and Advisory services, and proactively takes on assignments. The position oversees the ongoing design, content refinement, deployment, and management of the national PAAD Program, helping develop internal advisor talent. It also supports broader Trust and Advisory learning initiatives, including continuing education and professional designations. Travel to other markets may be required.

Requirements

History of rapidly and independently forming collaborative, trusted relationships with internal clients and senior business leaders, and ability to work collaboratively through others.
Expert communication skills adaptable to all levels of the organization.
Strong facilitation skills, expert consulting and influence skills, and ability to create an effective learning environment.
Ability to provide clear, transparent performance feedback and coaching that improves performance.
End-to-end learning expertise, including design, development, delivery, and administration.
Proficiency managing learning programs and solutions, including tools, technologies, and learning management systems.
Willingness and capability to support a broad range of learning needs in partnership with peer learning professionals.
Ability to translate broad strategies into executable, tactical, scalable plans with measurable results.
Experience project managing and executing strategic programs and initiatives.
Strong process management skills and broad knowledge of industry best practices.
Innovative problem-solving ability, including success despite time or other resource constraints.
Excellent organizational and analytical skills, attention to detail, high standards, and consistent production of quality deliverables.
BS/BA degree or equivalent experience required.
Applicants must be authorized to work in the U.S. without current or future employment-based visa sponsorship.

Nice To Haves

5+ years of financial services industry experience.
National wealth management and/or Trust and Advisory experience preferred.
Concrete success managing and executing strategically important talent development programs.
Experience implementing high-priority development initiatives with clear impact on organizational performance and effectiveness.
Broad functional expertise and success leading through influence and collaboration.

Responsibilities

Ensure ongoing design, content refinement, deployment, and management of the national PAAD Program to develop a strong pipeline of internal advisor talent.
Scale, manage, and facilitate the PAAD Program so partners can demonstrate the skills and knowledge needed to transition from service-focused roles to advisor roles.
Assess learning solutions and processes, recommend changes to support sustainability, and integrate them with other programs.
Prioritize business needs and drive performance validation and impact measurement.
Consult with and support national and regional leaders to align deliverables with business objectives and ensure stakeholder adoption, scalability, and sustainability.
Partner with regional sponsors and managing directors to facilitate networking and relationship-building opportunities.
Schedule and facilitate mentor-mentee connections, including formal check-ins and topic sessions.
Present information and facilitate virtual and in-person learning; prepare subject matter experts to deliver consistent learning and materials.
Manage end-to-end program communications, including maintaining the program site, calendar, and resources.
Contribute to planning and execution of strategic Trust and Advisory learning solutions, including continuing education, professional designations, and related project management.