Learning Consultant

Intertek•Austin, TX

2d•$65,000 - $70,000•Remote

About The Position

The Learning Consultant provides comprehensive client training on the functionality of the Alchemy platform, helping manufacturing workforces manage employee training assignments at their locations. The role includes delivering product training at client sites and through online sessions, responding to client inquiries, and contributing to customer-facing training resources and team processes. The position is remote, requires travel at least 70% of the time, and follows a Monday through Friday schedule during office hours, 8 a.m. to 5 p.m. Intertek People Assurance provides workforce-focused services intended to help clients identify and close operational gaps, mitigate risk, and support employee development. Intertek Alchemy offers frontline worker training solutions for processors, manufacturers, packagers, and distributors. Intertek describes its broader purpose as bringing quality, safety, and sustainability to life.

Requirements

Advanced proficiency with the Microsoft Office product suite.
At least 3 years of adult teaching experience, virtually and/or in person.
Task and time management skills for learning and development projects.
Professionalism and a customer-service orientation.
Working knowledge of adult learning theories.
Problem-solving skills.
Strong written and verbal communication skills.
Travel experience, including booking, planning, and decision-making for domestic and international travel.
Valid driver's license and reliable driving record.
Must reside in and be legally able to work in the United States.

Nice To Haves

Bachelor's degree in Instructional Design or Education.
Experience in the food industry or food manufacturing.
Instructional design experience, including developing learning activities, job aids, and other learning materials.
Project management skills.
Ability to build and maintain strong relationships.
Experience and practical use of LMS technologies.
Technical writing experience.
Bilingual ability is strongly preferred; listed languages are French, Spanish, German, Thai, and Polish.

Responsibilities

Travel to client locations and host online sessions to deliver Alchemy product training.
Submit training trip reports that highlight key observations during onsite client visits.
Respond promptly and professionally to client calls and emails.
Work with the Learning Consultant team to maintain customer-facing training help documentation, team presentation decks, emails, and training processes.
Assess client training-day needs and provide timely feedback to team leadership.
Use sound judgment and decision-making when working with customers, team members, and other departments.