Senior IT Business Operations Coordinator

Sparrow • Lansing, MI

3d

About The Position

The Senior Business Operations Analyst is a leadership role responsible for managing strategic and operational initiatives. The position oversees financial management, process improvement, data analytics, and operational insights for senior leadership. It also drives major project execution and supports integration of business operations across departments.

The role coordinates executive schedules and meetings, serves as a liaison between executive leadership and stakeholders, and prepares confidential reports, presentations, and communications. It oversees procurement and vendor relationships; tracks and reports confidential financial information; and works with finance to improve budgeting, forecasting, and financial tracking.

The position leads cross-functional process improvements, analyzes data to identify inefficiencies, establishes and monitors KPIs, manages large operational projects, analyzes data related to IT initiatives, and provides executive leadership with reports and insights. It also coordinates senior leadership events, conferences, travel, and related vendor arrangements.

Requirements

• High school diploma or GED and at least 9 years of experience in business operations, data analysis, or a related field; or an associate degree and at least 7 years of such experience; or a bachelor's degree and at least 5 years of such experience.
• Strong leadership skills and experience managing projects and cross-functional teams.
• Advanced proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Visio, and data analysis tools.
• Extensive knowledge of procurement, budgeting, and financial reconciliation processes.
• Excellent communication, strategic thinking, and problem-solving abilities.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Manage and coordinate executive schedules and meetings, prioritizing time effectively.
• Serve as a liaison between executive leadership and internal and external stakeholders.
• Draft confidential reports, presentations, and internal communications for senior leadership.
• Oversee procurement processes and vendor relationships.
• Track and report confidential financial data, including budgets, invoices, and expenditures.
• Collaborate with the finance team to improve financial tracking, forecasting, and budgeting processes.
• Lead process-improvement initiatives across multiple business functions.
• Analyze data to identify operational inefficiencies and develop performance-improvement strategies.
• Implement and monitor key performance indicators (KPIs).
• Manage large-scale operational projects and ensure timely delivery of objectives.
• Collect and analyze data related to IT initiatives.
• Provide data-driven reports and insights to executive leadership to inform decisions.
• Coordinate high-profile events, conferences, and travel logistics for senior leadership.
• Coordinate vendors for major events, meetings, and operational needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED