Senior Investor Services Analyst

Gen II Careers•New York, NY

5d•Hybrid

About The Position

The Senior Investor Services Analyst is an individual contributor on Gen II’s operations team, providing investor services to sponsors and client service teams. The role requires meticulous attention to detail, strong organizational and time-management skills, and the ability to work effectively in a fast-paced, high-volume, deadline-driven environment. Progressive responsibilities include training less experienced associates and conducting first-level reviews of deliverables. The position follows a hybrid schedule: three days per week in the office and two days remotely. Applicants must be legally authorized to work in the United States.

Requirements

2–4 years of experience in the financial services industry.
Proficiency with Microsoft 365.
Strong customer-service and client-relationship skills.
Ability to manage multiple tasks and projects with differing deadlines.
Impeccable attention to detail.
Excellent verbal and written communication skills.
Legal authorization to work in the United States.

Nice To Haves

Bachelor’s degree in Business Administration or Economics.
Private equity or hedge fund investor services background.
Experience with investor portals such as Intralinks, Investment Café, Allvue, or InvestorVision.
Experience with Allvue CRM.

Responsibilities

Acknowledge, review, and respond promptly to client inquiries, coordinating with internal and external teams as needed.
Review and process investor onboarding documents, including subscription, tax, and anti-money-laundering documentation.
Review and process subsequent investor activity and changes to investor static data, including partner transfers, name changes, contact updates, and wire-instruction updates.
Review and maintain investor records across multiple internal and external systems.
Review and prepare ad hoc, monthly, quarterly, and annual reporting, as well as capital activity notices for sponsor funds and investors.
Review and prepare investor audit confirmations and recurring monthly deliverables.
Disseminate and review fund and investor correspondence, including capital calls, distributions, partner capital statements, and other sponsor communications, across investor portal platforms.
Track incoming capital-call wires and prepare capital distribution payments across client accounts.
Train less experienced associates and perform first-level reviews of deliverables.
Ensure work is completed in accordance with service-level agreements, Gen II best practices, policies, and procedures.
Liaise with the client service team to support efficient, excellent service for Gen II sponsors.
Participate in special projects and operate effectively in a deadline-driven, high-volume, changing environment.