Business Analyst, Investor Services

JLL • Chicago, IL

1d • $70,000 - $100,000 • Onsite

About The Position

As a Business Analyst for JLL’s National Property & Development Services Investor Team, you will support institutional investor clients through strategic intelligence and operational coordination. The role transforms complex portfolio data into actionable insights that inform capital planning across industrial, office, retail, and medical office properties nationwide. It combines analytical work with business operations, market intelligence, pipeline tracking, and executive-level reporting to support client relationships and internal growth strategy.

Requirements

• Bachelor’s degree in Business, Real Estate, Finance, Communications, or a related field.
• At least 5 years of experience in business analysis, operations management, or client-facing coordination within commercial real estate, financial services, or professional services.
• Advanced proficiency with Microsoft Office, particularly Excel and PowerPoint, and experience with business intelligence tools such as Power BI or Tableau.
• Experience with CRM platforms; Salesforce is preferred. Must be comfortable learning multiple internal systems for pipeline tracking and reporting.
• Strong analytical capabilities, including the ability to organize complex portfolio data and produce executive-level reports and presentations.
• Exceptional attention to detail and ability to manage competing priorities across multiple stakeholders, markets, and timelines.
• Excellent written and verbal communication skills, with experience presenting to senior leadership and cross-functional teams.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• Prior experience in commercial real estate operations, capital markets, or investor services.
• Familiarity with industrial, office, retail, and medical office property types.
• Experience supporting national or multi-market teams and coordinating across geographic regions.
• Knowledge of capital planning strategies and real estate portfolio management concepts.
• Project management experience or certification, such as PMP or CAPM.
• Experience with SharePoint administration and knowledge management systems.
• Background in revenue operations, sales operations, or business development support functions.

Responsibilities

• Analyze institutional investor portfolios to identify opportunities where JLL services can create additional client value across asset types and markets.
• Build and maintain capital execution pipeline tracking, ensuring accuracy and consistency across markets and coordinating updates with local market leaders and third-party teams.
• Prepare business intelligence reports for current and prospective investor clients, translating complex data into clear client-facing and internal insights.
• Manage revenue tracking, including opportunity input, conversion tracking, and work authorization completion in partnership with JBS teams.
• Coordinate cross-functional activities, including contract follow-up with Legal, stakeholder meeting scheduling, and tracking open engagements with sales enablement teams.
• Maintain SharePoint resources, update marketing and training materials, compile case studies, and assist with onboarding and systems training for new employees.
• Serve as a liaison between the national platform and local market leaders, supporting communication about pipeline status and growth opportunities.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits package focused on mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level