Investor Services Associate

Kaufman Rossin • Miami, FL

3d

About The Position

Kaufman Rossin Alternative Investment Services, LLC is seeking a motivated, detail-oriented, and client-focused Investor Services Associate for its growing fund administration practice in Miami. The role supports private equity, hedge funds, and other investment funds with their reporting and compliance obligations.

The Investor Services Associate helps deliver a high-quality experience to clients and investors, working with investment managers, investors, and internal teams across the investor lifecycle—from onboarding and documentation through transaction processing, reporting, and ongoing communications. The position also supports investor records, fund deliverables, reconciliations, audit requests, and process improvement while developing knowledge of fund structures, governing documents, servicing procedures, and regulatory requirements.

Requirements

• Proficiency in Microsoft Office, particularly Outlook, Word, and Excel.
• Strong organizational skills and exceptional attention to detail, with the ability to manage priorities and meet deadlines.
• Strong communication skills and a commitment to accuracy, responsiveness, and exceptional client service.
• An organized, analytical, and proactive approach, with a willingness to learn and contribute to a collaborative team.

Nice To Haves

• A bachelor’s degree in Business Administration, Management, Finance, Economics, or a related field is preferred.
• 3–5 years of relevant experience in fund administration, investor services, financial services, or a related field is preferred. Candidates with limited or no direct Investor Services experience may also be considered if they demonstrate strong analytical skills, attention to detail, a client-focused mindset, and a willingness to learn.
• Familiarity with alternative investment funds, including private equity, hedge funds, private credit, or other private funds.
• An understanding of investor onboarding, subscription documentation, AML/KYC requirements, and investor transactions.
• Experience with fund administration systems, CRM platforms, or investor portals.

Responsibilities

• Coordinate investor onboarding, including collecting, reviewing, and maintaining subscription documents and investor information.
• Assist with anti-money laundering (AML), know-your-customer (KYC), and other investor due diligence requirements.
• Monitor outstanding documentation and follow up with investors and relevant parties to complete onboarding accurately and on time.
• Maintain complete, organized, and current investor records in accordance with established procedures.
• Assist with processing subscriptions, redemptions, transfers, capital calls, and distributions.
• Review transaction documentation, monitor cash activity, reconcile records, and resolve discrepancies.
• Communicate professionally and effectively with clients, investors, and colleagues by email and phone.
• Handle confidential information discreetly, respond to inquiries promptly, and escalate issues as appropriate.
• Assist with periodic investor reporting, fund deliverables, reconciliations, and audit requests.
• Help ensure accurate and timely delivery of investor data and fund-related deliverables.
• Collaborate with Fund Accounting and other internal teams to provide high-quality client service.
• Develop knowledge of fund structures, governing documents, investor servicing procedures, and regulatory requirements.
• Participate in team training and process improvement initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level