Investor Services Associate

Kaufman Rossin • Miami, FL

2d

About The Position

Kaufman Rossin Alternative Investment Services, LLC is seeking a motivated, detail-oriented, and client-focused Investor Services Associate for its growing fund administration practice in Miami. The role supports private equity, hedge funds, and other investment funds with operational, reporting, and compliance needs, while helping deliver a high-quality experience to clients and investors.

The associate supports the full investor lifecycle, from onboarding and documentation through transaction processing, reporting, and ongoing communications. The position works closely with investment managers, investors, Fund Accounting, and other internal teams. It also offers opportunities to develop knowledge of fund structures, governing documents, investor-servicing procedures, and regulatory requirements, and to participate in training and process improvement initiatives.

Requirements

• Proficiency in Microsoft Office, particularly Outlook, Word, and Excel.
• Strong organizational skills and exceptional attention to detail, with the ability to manage priorities and meet deadlines.
• Strong communication skills and a commitment to accuracy, responsiveness, and exceptional client service.
• An organized, analytical, and proactive approach, with a willingness to learn and contribute to a collaborative team.

Nice To Haves

• A bachelor's degree in Business Administration, Management, Finance, Economics, or a related field is preferred.
• Three to five years of relevant experience in fund administration, investor services, financial services, or a related field is preferred; candidates with limited or no direct Investor Services experience will also be considered if they demonstrate strong analytical skills, attention to detail, a client-focused mindset, and willingness to learn.
• Familiarity with alternative investment funds, including private equity, hedge funds, private credit, or other private funds.
• An understanding of investor onboarding, subscription documentation, AML/KYC requirements, and investor transactions.
• Experience with fund administration systems, CRM platforms, or investor portals.

Responsibilities

• Coordinate investor onboarding, including collecting, reviewing, and maintaining subscription documents and investor information.
• Assist with anti-money laundering (AML), know-your-customer (KYC), and other investor due diligence requirements.
• Monitor outstanding documentation and follow up with investors and relevant parties to complete onboarding requirements accurately and on time.
• Maintain complete, organized, and up-to-date investor records in accordance with established procedures.
• Assist with processing subscriptions, redemptions, transfers, capital calls, and distributions.
• Review transaction documentation, monitor cash activity, reconcile records, and resolve discrepancies.
• Communicate professionally and effectively with clients, investors, and colleagues via email and phone.
• Handle confidential information with discretion, respond to inquiries promptly, and escalate issues as appropriate.
• Assist with periodic investor reporting, fund deliverables, reconciliations, and audit requests.
• Help ensure the accuracy and timely delivery of investor data and fund-related deliverables.
• Collaborate with Fund Accounting and other internal teams to deliver high-quality client service.
• Develop knowledge of fund structures, governing documents, investor-servicing procedures, and regulatory requirements.
• Participate in team training and process improvement initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed