Senior Intensive Care Coordinator
About The Position
Wayside Youth and Family Support Network is seeking a driven, innovative, strengths-based Senior Intensive Care Coordinator (Clinical Supervisor) for its Charlton Community Services Agency. This community-based program serves children, adolescents, and families referred by the Department of Mental Health, the Department of Children and Families, and insurance-funded services through the CSA. The role assists the Program Director and management team in overseeing program operations, provides clinical supervision to CSA staff and interns, and delivers direct care to a small caseload of youth and families. The position requires established experience navigating behavioral health systems and applying wraparound principles, along with the ability to help supervisees develop therapeutic skills and interventions. The Clinical Supervisor works with the Program Director to ensure high-quality, individualized, culturally responsive therapeutic care aligned with Wayside’s mission and values. This is a clinical position requiring an independent license (LICSW, LMHC, or LMFT). The role requires driving in the community, a valid driver’s license, and access to a reliable vehicle. Training is provided in Motivational Interviewing, Courageous Conversations, the Attachment, Regulation and Competency Model (ARC), Trauma Informed Practice, Substance Use Intervention, and Risk and Safety Assessment.
Requirements
- Master’s degree in Social Work, Counseling, or another related human services field.
- Independent licensure required: LICSW, LMHC, or LMFT.
- At least two years of supervisory experience.
- At least three years of direct-service experience with children, adolescents, and families.
- Valid driver’s license and access to a reliable vehicle; driving in the community is required.
- Knowledge of child welfare, CBHI, behavior management, adolescent development, parenting issues, individual and family therapy, DSM-V TR, trauma-informed care, and psychopharmacology.
- Knowledge of reflective supervision.
- Ability to manage clinical issues.
- Knowledge of mental health conditions, treatment modalities, and theory.
- Knowledge of how to navigate and access behavioral health services and systems, including DCF, DMH, special education law and services, and other social service resources.
- Strong customer service and interpersonal skills, including the ability to connect with others, approachability, and respectfulness.
- Belief in the Agency’s mission and values.
- Strong time management skills and ability to meet deadlines.
- Ability to assess, manage, and adapt to competing priorities while multitasking.
- Strong problem-solving and analytical skills.
Responsibilities
- Provide weekly supervision to Clinicians, Intensive Care Coordinators (ICCs), Youth and Family Support Workers, Family Partners, interns, and other program staff.
- Complete annual performance evaluations for supervisees.
- Conduct and review diagnostic assessments and create treatment plans and Individualized Action Plans.
- Facilitate or co-facilitate staff meetings.
- Coordinate the staff training program.
- Provide face-to-face emergency coverage to clients when on call and back up clinicians who are on call.
- Provide emergency support and assistance to program staff.
- Provide advocacy and care coordination with collaterals as necessary and as requested by families.
- Attend required collateral meetings.
- Participate in Wayside Youth & Family in-service trainings and ongoing educational opportunities required by professional licensing bodies.
- Participate in Program Quality Management and Utilization Review.
- Review and approve clinical documentation to ensure compliance with funders.
- Provide direct clinical services, including in-home individual, couple, and family therapy, care coordination, behavior management, and crisis intervention.
- Participate in agency-wide initiatives to assure and improve clinical quality.
- Help develop continuity of service between Wayside services and collateral providers.
- Coordinate and report to MCEs.
- Perform other functions as assigned by the Program Director.
Benefits
- $2,000 sign-on bonus, prorated for part-time; half paid after six months of employment and half after one year.
- Tuition and training reimbursement.
- PTO package with three wellness days.
- Nine paid holidays.
- Up to three weeks of vacation in the first year.
- Free training and CEUs.
- Medical benefits.
- Financial health supports.
- Career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
