Intensive Care Coordinator

Justice Resource Institute•Lawrence, MA

About The Position

JRI’s Community Service Agencies provide comprehensive wraparound services to youth under 21 diagnosed with a serious emotional disturbance, including youth who need multiple forms of support or are involved with child-serving systems such as child welfare, special education, or juvenile justice. The Intensive Care Coordinator leads care planning and coordinates services for MassHealth-enrolled children and youth under 21 with serious emotional or behavioral health needs. The role connects youth and families with services and natural supports, monitors how well those supports are working, and helps parents and caregivers build advocacy skills. Services are trauma-informed and prioritize the needs of the youth. JRI provides training for the role. The position pays $22.84 to $26.00 per hour. A $1,000 sign-on bonus is paid in full after three months of employment. A separate $2,000 bilingual bonus is available to new hires who fluently speak and use a language other than English to serve clients. Scheduling is flexible and adjusted to the availability of the employee, client, and family, with work required from afternoons into evenings. Weekend hours may be available but are not mandatory. Transporting youth is required.

Requirements

Must be at least 21 years of age.
Bachelor’s degree in Social Work, Psychology, or a related field.
Maintain a valid driver’s license and have access to a vehicle.
Be open to a flexible schedule that includes evenings and occasional weekend hours.
Background and driving record checks will be performed.

Nice To Haves

Master’s degree.
Fluency in Spanish.
Experience navigating child- and family-serving systems and collaborating with state agencies, consumer advocacy groups, and/or behavioral health facilities.
Experience working with and advocating for children and families with serious emotional and behavioral health needs.
Knowledge of wraparound systems of care and child welfare.

Responsibilities

Lead Care Planning Teams and coordinate services and supports for eligible children and youth.
Serve as a liaison between individuals, partnering agencies, and supportive programs or services.
Identify and help families access available services and natural supports for youth and families.
Monitor the effectiveness of services and supports.
Provide trauma-informed wraparound services that prioritize youth needs.
Help parents and caregivers develop effective advocacy skills.
Transport youth as required.

Benefits

$1,000 sign-on bonus, paid in full after three months of employment.
$2,000 bilingual bonus for eligible new hires who fluently speak and use a language other than English to serve clients.
Reimbursement for registration costs and annual fees for professional licenses required for work.
Blue Cross medical benefits.
Delta Dental benefits.
401(k) match up to $800 per year.
Pension after five years of employment.
Tuition reimbursement up to almost $4,000 per year.
Discounted tuition rates at select partner colleges and universities.
Free continuing education units (CEUs) and training opportunities focused on evidence-based practices.
Wellness resources, including employee engagement groups, self-care resources, and an Employee Assistance Program.
Up to 19 days of paid time off in the first year for full-time employees.