Intensive Care Coordinator

Justice Resource Institute•Lawrence, MA
•$23 - $26

About The Position

JRI’s Community Service Agencies provide comprehensive wraparound services for youth under 21 diagnosed with a serious emotional disturbance, particularly those needing multiple forms of support or involved with systems such as child welfare, special education, or juvenile justice. The Intensive Care Coordinator supports MassHealth-enrolled children and youth under 21 with serious emotional or behavioral health needs, coordinating services and helping clients and families achieve their goals. The role requires afternoon-to-evening availability. Scheduling is flexible and adjusted around the coordinator’s availability and that of the client or family. Weekend hours may be available but are not mandatory. JRI provides training for the role. Compensation is $22.84–$26.00 per hour, with a $1,000 sign-on bonus paid in full after six months of employment.

Requirements

  • Must be at least 21 years of age.
  • Bachelor’s degree in Social Work, Psychology, or a related field.
  • Be open to maintaining a flexible schedule, including evenings and occasional weekend hours.
  • Maintain a valid driver’s license and have access to a vehicle, as transporting youth is required.
  • Undergo background and driving record checks.

Nice To Haves

  • Master’s degree.
  • Fluency in Spanish.
  • Experience navigating child- and family-serving systems and collaborating with state agencies, consumer advocacy groups, and/or behavioral health facilities.
  • Experience working with and advocating for children and families with serious emotional and behavioral health needs.
  • Knowledge of wraparound systems of care and child welfare.

Responsibilities

  • Lead Care Planning Teams and coordinate services and supports for eligible children and youth.
  • Serve as a liaison among individuals, partnering agencies, and supportive programs or services to facilitate care.
  • Identify and help families access services and natural supports, and monitor their effectiveness.
  • Provide trauma-informed wraparound services that prioritize the needs of the youth.
  • Help parents and caregivers develop effective advocacy skills.
  • Transport youth as required.

Benefits

  • $1,000 sign-on bonus, paid in full after six months of employment.
  • $2,000 bilingual bonus for new hires who speak another language fluently and use it to serve clients.
  • Reimbursement for registration costs and annual fees for professional licenses required for work.
  • Blue Cross medical and Delta Dental benefits.
  • 401(k) match up to $800 per year.
  • Pension after five years of employment.
  • Tuition reimbursement up to almost $4,000 per year and discounted tuition rates at select partner colleges and universities.
  • Free continuing education units (CEUs) and training focused on evidence-based practices.
  • Wellness resources, including employee engagement groups, self-care resources, and an Employee Assistance Program.
  • Paid time off up to 19 days for full-time employees in their first year.
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